Financial Operations Analyst - GFX Trading

Your main responsibilities will Include: • Ensure all client orders are placed and executed before the relevant fund or cash cut-off times. • Monitor the GFX Trading mailbox, respond to incoming emails, or route them to the appropriate party or folder. • Continuously monitor cleared fund orders and take appropriate follow-up actions. • Liaise with external Transfer Agents (TAs) to place trades on behalf of clients. • Handle ad-hoc queries from Transfer Agents, Fund Managers, clients, and internal teams. • Identify and implement operational improvements, including automation opportunities, to support the onboarding of additional activities. • Identify and challenge non-standard or exception-based processes, ensuring thorough risk assessments and appropriate controls are in place prior to implementation. • Follow up on outstanding processes and queries, and provide regular updates to clients and Client Service teams. • Maintain effective communication with Client Service teams and Transfer Agents, ensuring internal and external queries are handled within a reasonable timeframe and to a high standard of service. • Collaborate with various teams, including Transfer Agent Network, Client Service, Data, and Reconciliation teams, to support business operations. • Perform other ad-hoc duties and assignments as required. Requirements : • 1 - 3 years of industry experience related to financial services operations with understanding of investment operations and operational excellence. • Fresh graduates with finance, accounting or audit qualifications are also welcome. • Proficient in English with outstanding written and verbal communication skills. Proficiency in additional languages is preferred. • Well-developed organizational and critical thinking skills to resolve complex day to day issues independently. • Good interpersonal skills and networking abilities with sub-custodians and both internal/external departments. • Detail oriented, excellent accuracy skills and good understanding in mutual fund and hedge fund are strongly recommended. • Working hours: 3.00pm – 12.00am / 4.00pm – 01.00am Malaysia time.