Research Manager (CHP)

• Responsible for the actions and activities of the team (with business area Director) • Recruitment of junior staff • Profit and loss responsibility for projects that one is managing and business area • New business generation and existing client development plans (with business area Director) • Problem resolution and ownership of results • Directors complex projects and higher-value work, displaying well-developed research skills, knowledge and thought • Generate meaningful insights from research data to add real value to the client • Use advanced research techniques and apply them appropriately • Demonstrate the highest level of competence in moderation skills, workshop debriefs and client recommendations. Design and create new techniques (qualitative research only) • Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream) • Be an ambassador and guardian of the brand for Ipsos, displaying the appropriate knowledge and behaviors • Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company • Maximize opportunities for client contact and take a lead role; measure to be set through review process (guideline target- min of 50% of time on project-related, relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year) • Make significant contribution to our work area(s) in terms of business generation/profit • Challenge and mentor junior staff in research skills and their career development • Recruit key skills and ensure operational efficiency of Department is maintained at all times • Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities • Deliver required team financial performance (with business area Director) • Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching • Keenness to learn and proactive self-development and development of others Manage the team to: • Handle a number of different projects at once, ensuring time, budget and profitability requirements are met • Produce outputs and research that are of high quality and consistent with agreed outputs • Produce proposals that meet and where possible exceed the brief requirements • Ensure all questionnaire facilitate strong data collection capability • Provide accurate analysis and interpretation of data • Liaise professional and effectively with the Operation departments to ensure we deliver what we say we will