Associate Manager, Health & Benefits, Malaysia

Overview of the role: As part of the health & benefits team, this role is primarily to develop and grow our H&B business in Malaysia. This would include active business development and pipeline management, provide technical training, client sales/ servicing support and to deliver on H&B strategy and BD projects. Performance Objectives: Clients • Support health & benefits projects and proposals development • Project delivery and account management. This would include serving as the contact for internal stakeholders and clients on delivery of services. • Sales management, ensuring the progress against established objectives, budget, timeline, deliverables and quality standards • Develop benefits propositions, liaising & negotiating with stakeholders and prepare client solutions & recommendations. This would include (but not limited to) day to day vendor collaboration, building/refining processes and developing marketing/sales materials • Manage client expectations and raise appropriate issues to Practice Leader Financial • Revenue Target for H&B consulting projects and fee/commission based brokerage clients • Manage an active and healthy sales pipeline that is aligned to revenue target Excellence • Conduct benchmarking studies and other research; provide value added analyses and summaries • Analyse and compare vendor products, services and contracts • Design, distribute and evaluate responses to surveys and RFPs • Communicate and liaise effectively with colleagues and clients regarding data collection and project execution • Maintain and update of all sales material • Claims analysis report writing People • Build strong relationships internally and collaborate effectively on cross-functional teams • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels • Responding knowledgeably and quickly to champion questions The Requirements • Strong EB business development background. Proven experience with high corporate deals closing ratio • Flexibility and proven ability to diagnose and resolve issues; strong client service orientation • Strong written and verbal communication skills • Ability to ask the right questions and seek help where appropriate • Ability to work both independently and on client teams and enjoy a fast-paced environment • Sense of accountability; owning one’s work and taking pride in it • Self-starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone • Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape