Food & Beverage Coordinator - NoMad Singapore

OVERVIEW OF ROLE The Food & Beverage Coordinator provides administrative, operational and project coordination support to the Director of Food & Beverage and the wider Food & Beverage leadership team. This role ensures the smooth coordination of departmental administration, training, compliance, projects and communication while supporting the daily operations across all Food & Beverage outlets. Working closely with operational leaders and support departments, the Food & Beverage Coordinator plays a key role in maintaining departmental organisation, driving operational excellence and supporting initiatives that enhance both guest and team member experiences. MAIN DUTIES & RESPONSIBILITIES The main responsibilities of the Food & Beverage Coordinator are summarised below; however, the list is not exhaustive. ADMINISTRATION & COORDINATION • Provide comprehensive administrative support to the Director of Food & Beverage. • Manage departmental correspondence, emails, meeting schedules and calendar appointments. • Prepare reports, presentations, letters, memos and departmental documentation. • Coordinate departmental meetings, prepare agendas and record accurate meeting minutes. • Maintain organised filing systems, operational records and confidential documents. • Track departmental action plans and ensure timely follow-up on outstanding items. • Support daily administrative requirements across all Food & Beverage outlets. OPERATIONAL SUPPORT • Coordinate operational requests and communicate effectively between Food & Beverage departments and support functions. • Assist outlet managers with administrative requirements relating to daily operations. • Support restaurant reservations and maintain reservation platforms where required. • Coordinate menu updates, promotional materials and operational communications. • Assist with the implementation of hotel-wide operational initiatives and special projects. • Support Food & Beverage operations during peak periods and special events when required. LEARNING, DEVELOPMENT & COMPLIANCE • Coordinate departmental training schedules and maintain training records. • Monitor completion of mandatory learning programmes, compliance training and brand standards. • Support the administration of performance reviews, development plans and annual learning initiatives. • Maintain accurate departmental records relating to certifications, licences and compliance requirements. • Assist in coordinating onboarding activities for new Food & Beverage team members. PROJECTS & CONTINUOUS IMPROVEMENT • Support the Director of Food & Beverage in implementing operational improvements, new initiatives and departmental projects. • Monitor project timelines and coordinate follow-up with relevant departments. • Assist in preparing documentation and communications for hotel campaigns and Food & Beverage initiatives. • Track project progress and provide regular updates to the Director of Food & Beverage. • Contribute ideas to improve departmental processes, efficiency and guest experiences. HEALTH, SAFETY & QUALITY • Support departmental compliance with food safety, workplace safety and hygiene standards. • Assist in coordinating health and safety audits, inspections and follow-up actions. • Maintain records relating to safety, compliance and operational procedures. • Promote responsible service practices and ensure compliance with company policies. • Report maintenance, safety or operational concerns promptly. COMMUNICATION & COLLABORATION • Build positive working relationships with all Food & Beverage outlets and support departments. • Act as a liaison between operational teams and the Director of Food & Beverage. • Coordinate communication between Culinary, Stewarding, Finance, Marketing, Human Resources and Engineering where required. • Maintain professional and effective communication with internal and external stakeholders. • Support cross-functional collaboration to ensure smooth hotel operations. EXPECTATIONS The Food & Beverage Coordinator is expected to: • Demonstrate exceptional organisational and administrative skills. • Maintain professionalism, discretion and confidentiality at all times. • Prioritise multiple tasks while meeting deadlines in a fast-paced hospitality environment. • Communicate clearly and effectively with all levels of the organisation. • Take ownership of assigned tasks and follow through to completion. • Demonstrate flexibility and willingness to support operational requirements. • Uphold NoMad Singapore's values, service philosophy and brand standards. QUALIFICATIONS • Diploma or Degree in Hospitality Management, Business Administration or a related discipline preferred. • Minimum 2 years of experience in hospitality administration, Food & Beverage operations or a similar coordination role. • Previous luxury hotel experience is preferred. • Strong administrative, organisational and project coordination skills. • Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint. • Experience with restaurant reservation systems, POS systems or hospitality management software is advantageous. • Excellent written and verbal communication skills. • Strong attention to detail with the ability to manage multiple priorities. • Self-motivated, proactive and able to work independently as well as collaboratively. • Knowledge of food safety, workplace health and safety practices is advantageous.