Manager, GS - Innovation Centre (SBF Office) MY

Job Description: • Scope projects, understand business requirements, write user stories and ability to prototype or build via low code / vibe coding to accelerate full implementation. • Build, configure and launch low-code, pro-code, automation and AI-based solutions (e.g. Power Platform, Copilot Studio, workflow automation, Agentic AI). • Support internal capability setup initiatives by working closely alongside Innovation Centre leadership – setup, run, and ensure momentum for internal guilds or R&D efforts to promote new capability and toolsets. You will assist and get exposed to one or more of the following job roles within the functions of Solution & Design, Advisory & Insight, Business Process Reengineering or Program Management Office in Innovation Centre. • Analyse business challenges, customer/employee insights, market research, process performance and operational data to identify improvement opportunities and support solution design. • Facilitate workshops, process reviews, stakeholder engagement and change activities to support successful implementation and adoption of initiatives. • Assess and propose solution design that aligns with Research & Insights, UX, Architecture, and Tech teams that balance customer experience, business outcomes, and technical feasibility. • Track project progress, adoption, benefits and key performance indicators, providing insights and recommendations for continuous improvement. • Contribute to innovation, transformation and strategic initiatives by supporting business case sizing, pilots, experiments and cross-functional delivery activities. • Conduct research and benchmarking on industry’s best practices, customer trends, and competitor strategies. • Prepare visual dashboards and reports to communicate blueprint progress and alignment to stakeholders. • Coordinate & facilitate workshops and design sessions with: • Business stakeholders for input and alignment • Experience Design and Solution Architecture teams to ensure they understand expectations and strategic direction for prototypes and technical designs. Key attributes: • Proven ability to take ownership and drive initiatives through to completion with minimal supervision. • Proven ability to deliver outcomes , balancing speed, quality, and business value. • Proven ability to work beyond defined responsibilities when required to achieve team objectives. • Proven ability to solve complex problems through analytical thinking and practical execution. • Proven ability to adapt quickly to changing priorities, technologies, and business needs. • Proven ability to learn new technologies and apply them effectively in real-world scenarios. Experience: • 1 to 5 years, preferably in tech space, transformation office, or familiar with Microsoft or AWS AI platforms • Preferably engineering, AI or data science graduate. Other disciplines are encouraged to apply if you’re keen on new tech and have an apt on self-learning. (think Agentic AI, vibe coding). • Design Thinking, Agile, Scrum, Product Management are all added value to the job role. • Understanding of AI licensing, subscription models, consumption-based billing, and token economics (to be used for cost forecasting). • Understanding of Microsoft product architecture, Azure AI services, AI observability and monitoring tools, deployment processes, security controls (CMK) and access management are added advantages.