Mgr-Food & Beverage Promos

This position is responsible for driving revenue growth across all F&B outlets in the hotel, strengthening guest loyalty through Marriott Bonvoy, and ensuring seamless reservations via a dedicated F&B hotline. This role combines strategic sales planning with guest‑centric service excellence. Key Responsibilities • Sales Strategy Development Develop and execute sales plans to achieve monthly and annual revenue targets. • Client Relationship Management Build strong relationships with corporate clients, event planners, and key accounts. • Promotion & Campaign Execution Design and launch innovative F&B promotions (seasonal, festive, themed). • Marriott Bonvoy Enrollment Drive guest loyalty by actively promoting and enrolling diners into Marriott Bonvoy during F&B interactions. • Dedicated F&B Reservations Hotline Oversee and optimize the reservations hotline to ensure efficient, personalized booking experiences. • Market Analysis Monitor competitor activities, pricing, and trends to position outlets competitively. • Reporting & Forecasting Prepare regular sales reports, forecasts, and performance reviews for senior management. Job Requirements • Education: Bachelor’s degree in Hospitality, Business, Marketing, or related field. • Experience: Minimum 3–5 years in F&B sales or hospitality sales management, preferably in a 5‑star hotel. • Skills: • Strong negotiation and presentation skills • Excellent communication in English and Bahasa Malaysia (Mandarin is an advantage) • Proficiency in CRM tools, sales systems, and Microsoft Office • Attributes: • Guest‑centric mindset with a passion for hospitality • Strategic thinker with market awareness • Ability to work under pressure and meet deadlines • Collaborative leadership style At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.