Security Operations

As Security Operations, you will provide services to cover security operation related work in client’s data center, including foot patrols, complete forms, reporting, safety escalations, call-outs and response to incidents and safety events. Responsibilities: • Work in customer's leased or owned data centers, operated spaces, and other areas as designated, providing on-site security support. • Hands-on involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation. • Conduct inspections via provided forms of critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docks, and other areas as assigned. • Support security & safety incidents as a first responder, documenting findings and providing written reports. • Support high value/high priority rack moves and deployments, as a security overseer. • Participate in the site safety compliance program by reporting violations. • Participate in physical audits for data center infrastructure. • Serve as the primary responder for security related incidents at site. • Participate in developing site related processes & standard operating procedures (SOPs). • 100% onsite support with no remote work. Qualifications: • High School Degree or Equivalent required • 1+ year working knowledge or experience operating in a Data Center environment. • Previous Security and/or Safety experience. • Experience in report writing and incident response. • Experience with Security Device functions, such as card readers, cameras, etc. • Experience with Incident Command Structure, specifically tier 1 responder. • Knowledge of Data center Safety and Security practices. • Ability to work with multiple cross functional teams such as Data Center Operations, • Logistics, Safety, XOC, etc. follow specific task instructions and provide necessary reporting. • Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed. • Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff. • Ability to travel between assigned locations, including Data Centers , etc. as needed. • Ability to stand or walk for extended periods of time with minimum rest or breaks. • Strong written and spoken communication skills. • Proficient in Office Suite. - Trained or willing to be CPR certified. • COLO experience preferred. Physical Expectations: • Employee required to walk long distances repeatedly throughout the day.