Senior Specialist, Middle Office Team Lead (IBOR)

The IBOR Accounting Senior Specialist is responsible for accurate, timely, and controlled processing across the Investment Book of Record (IBOR). Supervises/manages a team of Middle Office IBOR staff, conduct supervisory review and approval actions. The role owns end‑to‑end account processing and reconciliation activities for all accounts, drive resolution of breaks between IBOR and third‑party sources and collaborate across Middle Office Operations Teams to maintain data integrity and support downstream consumers. The Senior Specialist can communicate clearly with internal and external partners, document remediation, and ensure updates are reflected promptly in IBOR systems. Aligned with One BNY and our principles—Be Client Obsessed, Spark Progress, Own It, Stay Curious, and Thrive Together—they embrace continuous improvement, responsible AI adoption, and operational excellence while building foundational IBOR domain expertise. • Manages the daily activities of a Middle Office IBOR team servicing multiple portfolios and aligns team resources accordingly to complete the daily reconciliation tasks. • Oversee the review of reconciliation and issue escalations. Serves as first line supervisor for assignment of tasks and resolution of issues. • Directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. • Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Responsible for ensuring error reports are in compliance with service level agreement. Manages escalation and correction of errors. • Provides oversight on review of exceptions, ensuring all internal, external, and regulatory procedures were followed. Resolves complex and escalated issues. • Provides Equities and Fixed Income assets product knowledge and technical assistance on moderate to high complex problems. Acts as the team's initial point of contact for issues requiring escalation to Client. • Instructs, assigns, directs and reviews the work of team members; prepares performance reviews and provides ongoing feedback to staff. • Responsible for processing, monitoring, researching, and analyzing IBOR transactions and resolving complex inquiries. • Coordinates with multiple internal stakeholders and collaborate with external parties to gather and disseminate data-related information on transactions and deliver recommendations to complex inquiries. • Responsible for IBOR Portfolio Accounting activities and Reconciliations against Custody (cash, asset, and market value) including oversight, break assignment, investigation, and resolution for Listed Assets: Equities, Fixed Income securities, Government Bonds, Money Markets, etc. • Responsible for the daily monitoring, processing, and reporting of IBOR activities and collaborate with internal utility teams not limited to account maintenance, security reference, pricing, portfolio valuation, asset transfers, monthly accounting close processes, cash projection reports, cash management support, monthly end-client statement workflow and validation and ad hoc reporting. • Client-servicing function that requires constant collaboration with BNY clients for the efficient communications with BNY Utility teams and other external parties • Escalates complex transactions to Vice President and provides guidance to team members. • Has a good understanding of AI and digital tools and can deliver efficiencies as part of Team and Global targets To be successful in this role, we’re seeking the following: • Bachelor’s degree in finance or the equivalent combination of education and experience is required. • 7+ years of total relevant work experience and experience in reconciliation and portfolio accounting is preferred