SVP, Equities Production Services Application Support

We're seeking a SVP, Equities Production Services Application Support professional to join our FX Execution Services team in Singapore . In this role, you’ll make an impact in the following ways: • Operational discipline and risk reduction : Strengthen incident, problem, change, and escalation management processes, reducing repeat issues, control gaps, and operational risk while driving measurable improvements in platform stability. • End-to-end ownership and execution : Operate with a strong ownership mindset, driving initiatives through to completion and ensuring outcomes are delivered with accountability, urgency, and quality. • Automation, AI, and enablement focus : Champion an automation-first mindset, leveraging AI, observability, and tooling to eliminate manual effort, improve service quality, and enable scalable, proactive support models. • Continuous improvement and engineering mindset : Identify systemic issues and drive sustainable remediation through process simplification, platform improvements, and close partnership with engineering teams. • Equities Domain leadership : Provide leadership across Equity platforms, ensuring strong understanding of electronic trading, liquidity management, execution workflows, market venues, and critical business services supporting global Fixed Income and Equities trading activity. • Stakeholder engagement and influence : Build strong, trusted relationships with business, engineering, operations, and trading stakeholders, providing clear communication, transparency, and effective governance for business-critical services. • Global support model leadership: Collaborate within a fast-paced global organization supporting business operations across the US, EMEA, and APAC regions, ensuring effective follow-the-sun coverage and seamless operational execution. • Trading workflow and domain expertise: Develop deep understanding of buy-side trading workflows across pricing, order execution, trade capture, securities maintenance, broker connectivity, trade processing, and straight-through processing ecosystems. • Service reliability and platform stability : Drive improvements in availability, resiliency, SLA performance, incident reduction, and time to restore service for critical trading and execution platforms supporting the FIEQ business . To be successful in this role, we're seeking the following: • Extensive leadership experience in global production services/application support, supporting mission-critical platforms across multiple regions utilizing follow-the-sun support models. • Proven track record of leading incident, problem, and change management, delivering measurable improvements in stability, reduction of recurring issues, and strong service recovery execution in high-pressure trading environments. • Demonstrated automation-first and AI-enabled mindset, with experience driving tooling, observability, and process automation to improve efficiency and reduce operational toil. • Strong ownership mentality and execution focus, with the ability to take initiatives from concept through delivery and embed sustainable outcomes. • Deep technical and operational experience across production environments, including monitoring, observability, resiliency, infrastructure, middleware, cloud, and application support within complex enterprise ecosystems. • Experience supporting common fixed income and equities trading platforms such as Bloomberg, TradeWeb, MarketAxess, Fidessa, Realtick, Trafix, BrokerTec with a good understanding of front-to-back trade lifecycles. • Demonstrated ability to influence senior stakeholders and drive strategic service improvements across operating model, governance, risk, and control frameworks. • Strong collaboration and communication skills, with the ability to engage effectively across front office trading, business, operations, and engineering teams. • Hands-on experience with Windows and Linux, CI/CD pipelines, and messaging platforms such as Kafka and MQ, along with programming/scripting languages including Java and Python. • Experience participating in Disaster Recovery exercises, platform resiliency testing, and operational readiness initiatives supporting critical business services. • Bachelor's degree in computer science or a related discipline (or equivalent experience); advanced degree is a plus. • 12+ years of experience across multiple areas of information technology, with experience in global markets, electronic trading, or financial services strongly preferred. Nice-to-Have Qualifications • Experience supporting Fixed Income and Equities trading systems - Execution management systems (EMS), Order management systems (OMS), pricing engines, algorithmic trading platforms, or liquidity aggregation platforms. • Experience with cloud-native technologies, AI-enabled operational platforms, observability frameworks, and modern site reliability engineering (SRE) practices. • Familiarity with FIX Protocol, market data feeds, broker connectivity, liquidity provider integrations, and electronic trading infrastructures. • Exposure to AI-assisted troubleshooting, predictive monitoring, automated remediation, and intelligent operational analytics solutions.