Assistant Housekeeper - voco Orchard Singapore

Your day to day voco Orchard Singapore is seeking a dynamic and passionate Assistant Housekeeper to be part of this exciting rebranding project. As Assistant Housekeeper, you will work closely with the Executive Housekeeper and Housekeeping Manager in ensuring a smooth operation. You are expected to liaise closely with related departments, in ensuring a well maintained hotel. Responsibilities • Works with the Executive Housekeeper to ensure the smooth operation of the housekeeping department • To prepare work assignments for Housekeeping Attendants • Conducts shift briefings to ensure hotel activities and operational requirements are known • Establish standards and procedures for work of housekeeping associates. • Supervise, train and retrain Housekeeping Supervisors, Housekeeping Attendants, Linen Attendant and Housemen. • Conduct training and on-the-job training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. • To lead and manage special projects or tasks assigned by superior deep cleaning tasks and special projects • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. • Control expenses and minimize waste within all areas of housekeeping. • Monitor colleague performance and recommend appropriate action in accordance with company rules and policies. • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. • Promote teamwork and quality service through daily communication and coordination with other departments. • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly • Initiate action to correct a hazardous situation and notify supervisors of potential dangers • Log security incidents and accidents in accordance with hotel requirements • May assist with other duties as assigned. What we need from you • At least 2 to 3 years working experience in similar role within the hotel industry • Diploma in Hotel Management or equivalent. • Able to converse in English • Able to perform shift work, weekends, and holidays where required. • Experience with HotSOS and Opera Property Management System will be an added advantage What we offer We’ll reward all your hard work with a great salary and benefits – great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.