AI & Workplace Transformation Intern

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. We are seeking a highly motivated University Intern to support our AI-driven workplace transformation journey, helping teams eliminate manual work, adopt AI tools and build new ways of working and the future of work. Role Overview: You will work closely with the Workplace Experience Lead to identify manual, repetitive processes and redesign them using AI-enabled tools. This role combines process improvement, change management and applied AI in a real enterprise environment. We are seeking a highly motivated University Intern to support our AI-driven workplace transformation journey, helping teams eliminate manual work, adopt AI tools and build new ways of working. This is a hands-on role where you will move beyond research into testing, piloting and deploying real solutions that improve productivity and employee experience. Key Responsibilities Process Discovery & Improvement • Work with Client Experience, SLT Executive Assistants and CSU Admin teams to understand their current workflows. • Identify manual, repetitive and time-consuming tasks that are suitable for automation or AI enablement. • Prioritise high-impact use cases that can deliver measurable productivity gains. AI Tools Evaluation & Deployment • Research, test and compare AI tools for: • Scheduling and task automation (e.g. Calendly, Motion, Taskade, Trevor AI, Koalendar) • Data visualisation and reporting (e.g. Deckpilot, Flourish, Julius, Visme, Zing Data) • Pilot selected tools with users and gather feedback. • Support the configuration, documentation and rollout of approved tools into daily workflows. Change Management & Adoption • Support teams in adopting new AI-enabled ways of working. • Conduct basic training, demos and user guides. • Encourage experimentation, confidence and positive attitudes towards AI in the workplace. Reporting & Documentation • Track productivity improvements and time saved. • Document new workflows, playbooks and best practices for long-term use. • Currently pursuing a Bachelor’s degree in Computer Science, Information Systems, Analytics or related disciplines. • Strong interest in AI, automation, digital transformation or the future of work. • Good analytical skills with the ability to understand and improve workflows. • Comfortable learning and testing new digital tools and platforms. • Good communication skills to engage stakeholders and explain ideas clearly. • Organised, proactive and able to manage multiple tasks. • Exposure to low-code tools, AI tools, productivity platforms or data visualisation tools has an added advantage. • Experience in process improvement has an added advantage. • Immediately available We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site. Scam Alert We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources. Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.