Technician 3, Engineering

WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. mbine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data. What We Do We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines. We want our technicians to be enthusiastic, creative and adaptive in taking on problems, because they are empowered to think and act like owners. Innovation has always fueled and nurtured growth at Western Digital. As trusted technicians and innovators, helping solve the world’s biggest challenges energizes us and gives us purpose. This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia. It is currently only open to Malaysian as there is limitation of expatriate hiring in the guideline. What You Will Do ESSENTIAL DUTIES AND RESPONSIBILITIES: • Ensure drives and test systems preparation upfront according to the validation request • Execute, monitor and ensure the completion of validation request within timeline. • Escalate any Automation issue to engineers. • Perform 1st level FA – systems, drives, equipment, automation and interpreting results to make effective recommendations. • Bring up to date for the Inventory Tracking System and System Management of all lab equipment - Drives, spare parts & FA device inventory, systems maintenance. • Execute recovery plan upon infrastructure issue. REQUIRED SKILLS and QUALIFICATIONS • Diploma in Electronic / Electrical or Computer & Telecommunication Engineering with at least 1 to 4 years related experience. • Intellectual curiosity about improving processes and determining root causes. • Ability to explain problems simply and clearly. • Good problem-solving skills, including process and root cause analysis. • Strong interpersonal and communication skills with the ability to collaborate, influence, facilitate, and document to multiple audiences at varying levels of seniority. • Ability to work independently and part of a team. • Ability to support night shift on daily basis (Monday to Friday). • You have excellent interpersonal skills, including written and verbal communication. • You are comfortable and enjoy working in a dynamic and ever evolving environment. • You can be a fun and enthusiastic teammate who enjoys challenges and celebrates successes. DESIRED SKILLS and/or EXPERIENCE • Programming language skills (C, C++, Java, Python). • Experience in testing/product engineering. • Hardware and software debugging skills. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com .