Technical Sales Representative

JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. RESPONSIBILITIES: • Perform CRMD product in-service and sales call to current and potential customers in assigned territories • Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories • Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories • Manage consignment stocks in assigned territories • Provide technical service and support and patient follow-up to external customers • Provide training to nurses, referral doctors, health care workers and team members • Obtain market Intelligence such as competitor product, pricing, marketing programs etc • Understand local government healthcare policy and market trends • Handle and process customer complaints in a timely manner and in accordance to SJM requirement • Assist in clinical research, when necessary QUALIFICATIONS: • Minimum Diploma in Biomedical Science • Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field • Preferably with related hospital working experience, familiar with workflow and processes in the hospital • Candidates without related qualifications but with related working experience will be considered. • Some sales experience is preferred OTHER FUNCTIONS AND RESPONSIBILITIES • Serve as back-up for other CRMD team members • To be on call for emergency/follow-ups cases during weekends or after office hours • Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical Singapore’s policy and requirement • Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore • Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed • Perform other related functions and responsibilities assigned by supervisor PREFORMANCE FACTORS: • Focuses on the Customer: Is dedicated to meeting the needs of internal and external customers • Delivers Results with Integrity: Meets commitments and produces the right results at the right time. Adheres to moral and ethical principles. Believable and trustworthy. Does what he/she says they are going to do • Teamwork/Supporting our Colleagues: Collaborates with co-workers to achieve work group and company goals • Initiative: Takes action without prompting or direction from others. Constantly strives to improve own and company performance • Personal Involvement: Personally engages his/her interests, emotions or commitments in their work The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: CRM Cardiac Rhythm Management LOCATION: Singapore > Singapore : DUO Tower ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)