Business Manager

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. “I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. • Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options • Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love • Access on-demand professional development resources that allow you to hone existing skills and learn new ones “I can succeed as a Business Manager . " One of Capital Group’s strategic priorities is to grow our business and service clients in Europe and Asia. The Business Management (BM) function within the Client Group is designed to help the global and local client group leadership achieve that goal by working on a wide variety of initiatives to support growth. The BM role works closely with Heads of Client Groups, Sales Leadership and the broader Salesforce, Product & Marketing leadership across geographies, with a focus on Southeast Asia and Greater China. Responsibilities include business case creation, presentation development, business planning, dealing with client-related issues and working with multiple functions at Capital to ensure the effective execution of the business plan. The BM role will be given a lot of responsibility and work on a constant flow of high-priority activities. Primary Responsibilities: Business Office / Planning • Leads the annual business planning process within the client group, including defining and implementing the planning process. • Works closely with the Sales and Client Relations, Product, BM and Operations, and Marketing teams to build and validate the plans. • Socializes and refines the plans with the leadership team. • Tracks the plans during the year and gives ad hoc updates to committees. • Works closely with Europe Asia Client Group (EACG) leadership teams and EACG business management on a wide range business planning and strategic reviews. Business Operations • Partner with sales teams on business enablement, including capability mapping and structural design to improve our client group go-to-market capabilities. • Works closely with sales to understand and resolve critical and tactical issues or requests related to business development. • Works with Global Finance on budgets and financial reporting. • Work closely with teams within and external to the client group such as Sales and Client Relations, Product, Marketing, Investment operations, Legal and compliance on initiatives that require support. • Participate in various governance groups to help run the business. Strategic Business Initiatives • Leads, project manages or participates in the development of business capabilities or other regional initiatives, including developing new market, product or functional initiatives. Partners with business units to gain an understanding of needs and requirements, develops and documents plans for execution and engages stakeholders to deliver on initiatives. • Targeted client Interaction on specific initiatives, e.g. Strategic client development and consulting. Sales Team Oversight • Supports business leads in monitoring and managing the performance of the client group. • Working with stakeholders to develop and maintain effective metrics and reporting. • Helping senior management have a good view of the operational landscape, enabling senior management team to make sound business decisions. Business Management at Capital • Working on ad hoc global BM initiatives. • Ongoing development of BM standards and working practices. • Works closely with the BM team in Europe and Asia. "I am the person Capital Group is looking for." • Proven experience working within a global organization, partnering effectively with cross-regional stakeholders and teams across different geographies, cultures, and time zones. • Strong stakeholder management and relationship-building skills, with the ability to establish credibility and collaborate effectively across all levels of an organization. • Demonstrated ability to navigate ambiguity, assess competing priorities, and develop practical, scalable solutions in a dynamic environment. • Exceptional influencing and communication skills, with the ability to drive alignment and achieve outcomes without direct authority. • Strong analytical and problem-solving capabilities, with a structured approach to identifying issues, evaluating options, and recommending solutions. • Excellent project management skills, including the ability to manage multiple priorities, coordinate stakeholders, and deliver results within established timelines. • Strong executive presence and confidence in leading discussions, facilitating decision-making, and presenting…