Concentrix CVG Malaysia Sdn. Bhd. · Workday · 2mo
Advisor 1, Sales
Kuala Lumpur, Malaysia- Posted
- 2026-08-08 (2mo)
- Place
- Kuala Lumpur, Malaysia
- Commitment
- Full Time
- Source
- Workday (the employer’s own listing)
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Skills in this posting
B2B SalesSalesforceCustomer Relationship Management
Job Title:
Advisor 1, Sales
Job Description
Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving. Day-to-Day Activities
• 40–50 outbound dials per day to inbound leads and existing pipeline
• Lead qualification: understanding accountant size, filing volume, current software, pain points
• Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better
• Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story)
• Objection handling: moving past "not interested" to "let me show you something relevant"
• Pipeline management: tracking deal stage, next-step commitment, follow-up cadence
• Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation
Tools: Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any).
Success Metrics
• Activity: 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails)
• Engagement rate: % of dials that convert to a meaningful conversation (benchmark: 20–25%+)
• Lead-to-opportunity conversion: % of leads that move to an active pipeline stage
• Opportunity closure rate: % of qualified opportunities that close within the quarter
• Average deal size: revenue per close (indexed to tax-season vs. off-season)
• Pipeline velocity: time from first touch to close
Candidate Profile
Given the above, the ideal candidate should have:
Proven B2B sales experience (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience
Objection-handling track record — evidence of moving past initial rejection to real conversations
Activity resilience — comfortable with 40–50 dials/day and the rejection that comes with it
Consultative mindset — asks questions before pitching, personalizes the message
Pipeline discipline — CRM hygiene, stage tracking, forecasting
Coachability — takes feedback on opener, timing, voicemail, and adjusts Geographic / market fit — ideally some Canada experience OR demonstrated ability to learn new markets fast
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
English (Required)
Time Type:
Full time2026-08-18
Concentrix CVG Malaysia Sdn. Bhd.
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