Senior Director, Operational Performance & Governance

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter. Role Overview As DayOne Data Centers accelerates its footprint expansion out of Southeast Asia, we are seeking an experienced Senior Director, Operational Performance & Governance to lead our global enablement and excellence functions. Reporting directly to the Senior Vice President (SVP) of Operations, the Senior Director will act as a strategic partner, operational force multiplier, and executive proxy. In this role, you will consolidate administrative oversight across key functional areas—Governance, Risk & Compliance (GRC), Finance Operations, Capacity Management, and Sustainability—allowing our technical and regional leadership to focus on campus delivery, engineering standardisation, and maintaining our 24/7 critical services availability. Key Responsibilities Functional Leadership & Line Management • Provide direct line management and strategic oversight for global enablement functions: Governance, Risk & Compliance, Operations Finance, Capacity Management, and Sustainability. • Drive team development across these functions to build a high-performance, highly efficient global operations capability. Global Regulatory & Sustainability Governance • Oversee the execution of global compliance, audit, and ESG mandates, with a specific focus on navigating complex international frameworks such as the EU Corporate Sustainability Due Diligence Directive (CSDDD) and the Energy Efficiency Directive (EED). • Ensure regulatory requirements across new territories integrated without creating operational bottlenecks or introducing risk to our portfolio. Rhythm of Business & Operational Excellence • Establish and govern the global rhythm of business, including cross-regional operational reviews, executive performance tracking, and KPI dashboards. • Lead the end-to-end annual Operational Expenditure (OpEx) and Capital Expenditure (CapEx) planning processes in close coordination with Operations Finance. • Align cross-functional workstreams between regional campus operations, engineering standardisation teams (GERA), and digital platforms (Ops Tech). Strategic Execution & Executive Proxy • Act as an autonomous proxy for the SVP of Operations to resolve cross-departmental alignment challenges, streamline decision-making, and remove friction across matrixed teams. • Drive strategic priority projects from inception to execution across our expanding international footprint. Requirements: Experience & Background: • 10+ years of progressive leadership experience in operations management, strategic planning, or corporate governance within the hyperscale data centre, cloud infrastructure, telecommunications, or complex critical infrastructure sectors. • Prior experience serving as a Director of Operational Excellence, or Business Operations Lead in a fast-scaling global matrix organisation. • Strong track record of managing multi-functional administrative and enablement teams (Finance, Compliance, Resource Management). Technical & Regulatory Knowledge: • Solid understanding of hyperscale data centre operations, SLA management, and 24/7 critical environment availability requirements. • Familiarity with global regulatory and ESG compliance landscapes, particularly European frameworks (e.g., CSDDD, EED). • Proven competency in financial portfolio management, CapEx/OpEx planning, and capacity forecasting. Skills & Leadership Attributes: • Exceptional strategic mindset with the tactical ability to drive execution across diverse teams. • Outstanding executive communication, stakeholder management, and conflict-resolution skills. • Strong business acumen with a focus on creating operational efficiencies and scalable processes. Location & Work Environment Kuala Lumpur (with global travel requirements to support regional and international site expansions across SE Asia, Europe, and future growth regions). DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.