Assistant Project and Program Manager

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Responsible for the delivery of projects across multiple functional groups and manages stakeholders' needs. Responsibilities Planning • Plans through collaboration across functional teams to create simple business cases and independently collate project plans with an appropriate planning tool Stakeholder Management • Maps out stakeholder lists, consult on stakeholder requirements and pro-actively manage stakeholders needs and seek feedback • Escalating only to resolve complex stakeholder issues • Works with a number of stakeholders that may include regional/global stakeholders Communications • Recommends and agrees the level of communications appropriate for the project/program being delivered across functions with key stakeholders • Uses consistent tools and templates and requires minimal feedback on messages delivered to audiences Risk Management • Risk and issue management, planning and responses are identified at an appropriate level for the project complexity and risk management • Captures risks and proactively puts plans in place to mitigate exposure to risks Project/Program Delivery • Is responsible for the delivery of projects across multiple functional groups Resource Management (people, finances etc.) • Produces resource/cost plans and estimates • Tracks costs to plan, and manages changes to plans • With support will remediate issues with external suppliers and contractors Customer Care (For employees working in Customer Care and Experience): • Manages complex customer deployments involving cross-functional teams, sometimes multi-site and multi-regional • Creates and communicates with customers using detailed project plans with unique milestones and overall deployment schedules • Engages and directs cross-functional internal stakeholders on project team and holds them accountable for meeting commitments • Has a fundamental technical knowledge of all Equinix products/processes • Resolves issues and escalations independently (manager-assisted at executive level) Qualifications • 3+ years experience preferred • Diploma to a Bachelor's Degree preferred • Prince2 Practitioner certification preferred Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form . Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here . 
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.