Service Sales Specialist

Location: Petaling Jaya, Selangor,Malaysia Job ID: R0130400 Date Posted: 2026-05-26 Company Name: HITACHI ENERGY MALAYSIA SDN. BHD. Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: Hitachi Energy Service is a trusted lifecycle partner, delivering secure, sustainable, and innovative service solutions that help customers maximize the performance, reliability, and lifespan of their assets. We are looking for a Service Sales Specialist to drive sales growth across our High Voltage (HV) Service business. In this role, you will develop new business opportunities, strengthen customer relationships, and promote service solutions for HV equipment, including transformers, GIS, and AIS systems. You will collaborate closely with technical and service teams to deliver customer-focused solutions and contribute to the growth of our service business across Malaysia. How You'll Make an Impact • Develop and execute sales strategies to achieve annual order, revenue, and profitability targets. • Identify, develop, and convert new business opportunities while maintaining strong relationships with existing customers. • Promote and sell HV service solutions, including transformer, GIS, and AIS-related services. • Engage with customers to understand their operational challenges and recommend appropriate service offerings. • Prepare and present technical and commercial proposals, quotations, and value-driven solutions. • Build and maintain a healthy sales pipeline through regular customer engagement and site visits. • Collaborate with internal engineering, service, and commercial teams to deliver successful customer outcomes. • Maintain accurate sales forecasts and provide regular market and customer insights. • Ensure compliance with Hitachi Energy policies, procedures, and ethical business practices. • Live Hitachi Energy's core values of safety and integrity by taking responsibility for your actions while supporting colleagues and customers. Your Background • Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. • Minimum 3 years of experience in technical sales, service sales, or business development within the power, electrical, or energy industry. • Knowledge of High Voltage equipment, particularly transformers, GIS (Gas Insulated Switchgear), and AIS (Air Insulated Switchgear) . • Proven ability to develop customer relationships and identify new sales opportunities. • Strong commercial acumen, negotiation, and presentation skills. • Ability to understand technical specifications and communicate technical solutions effectively. • Self-motivated team player with a customer-focused mindset. • Willingness to travel across Malaysia and occasionally within the region for customer engagements. • Professional proficiency in spoken and written English. Preferred Qualifications • Experience in utility, power transmission, service, or electrical infrastructure industries. • Knowledge of lifecycle service solutions, maintenance, retrofit, upgrade, or asset management services for HV equipment. • Existing network within utilities, industrial customers, or energy sector stakeholders. More about us: We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits subject to the respective plan rules: • Employer-sponsored medical plan (inc. dental care) • Employer provident fund (EPF) – employer and employee. • Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance • Hospitalization Insurance. • Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.) Benefits are subject to the respective plan rules. We can provide more information during the recruitment process. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the positi…