Regional Programme Director, APAC

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are seeking candidates for the role of Regional Programme Director, APAC This position is a key management role, leading the delivery of project and programme services across APAC for a regional Client with whom JLL provides end-to-end services. The position reports to the APAC Account Director, but interfaces with internal and client stakeholders across service lines. The successful candidate will lead a small team of programme managers responsible for the governance, oversight and implementation of pan regional programmes of work. The successful candidate will be responsible for: • Leading and mentoring a diverse team across the APAC region in the delivery of: • The Client’s rolling 5-year plan for asset renewal and maintenance works • Selected capital programmes with projects of higher complexity / value • Implementation of an effective PMO structure, including project and programme governance and performance management and driving a culture if continuous improvement in process • Oversight of, and point of escalation, for ‘variable project teams • Meeting and exceeding Account / Client KPI’s Typical project types include refurbishment of existing facilities including offices and residential, work involving replacement of life expired building fabric (roof, façade) and infrastructure works including drainage renewal, HVAC replacement etc. The preferred candidate will have a background in overseeing construction projects of a diverse nature with multiple interdependencies and strong stakeholder engagement skills. They will exhibit strong contract literacy, be confident in liaising with international consultants and holding them accountable within the project lifecycle and treat Health & Safety as non-negotiable. In their leadership role they will be culturally aware, bridging the gap between an established delivery baseline and local operating realities through effective communication in both directions. Key Responsibilities • Act as the Client’s primary point of contact in the region for strategy, implementation and escalation for capital works, blending Client’s Global direction with Local Business needs. • Own the relationship with Key Stakeholders and assure effective communication from internal Client challenge. Serve as the single point of contact providing accountability and certainty. Ensure alignment and communication to client business lines and stakeholders. Where required manage conflict resolution. • Provides accountability to client for the project delivery of Client’s real estate portfolio in APAC, from strategy to handover to internal Facility Management team. • Assist the Client in the development and implementation of a rolling 5-year capital project strategy including, but not limited, to annual project planning and defining in country delivery strategy to achieve value for money • Active involvement during the due diligence / planning stage, providing information and recommendations to Client on budget, program, and procurement route, informed by a working knowledge of public sector contract frameworks and the consultant landscape the Client draws from. • Establish and maintain a standard set of practices, processes and templates for managing projects consistently and efficiently to reduce project related risk and costs, constructively challenging the Client's inherited approach where it does not fit APAC delivery conditions. • Lead the continuous review and optimisation of process / governance with a view to ensuring it is aligned to business needs, reflects industry best practice, proportionate and scalable to the needs of the regional business – identifying and driving opportunities for strengthening governance / compliance through efficiency and improvement to project management process and methods • Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems. • Conducts regular update presentations to Global and Regional Client Stakeholders. • Oversee the collection, consolidation and analysis of program and project data to drive effective decision making • Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress • Establish and foster strong relationship with key Client Stakeholders (eg: Operations, IT and Security) and local Business Sponsors. • Ensure effective implementation of client’s standards and local office requirements and regulations. • Support the development of the Client’s Global Sustainable initiatives by working with the JLL Sustainability Team to develop and prioritize projects to be incorporated into the annual capital plan • Lead a team of programme / project managers to: • define, agree and report on project timelines, technical issues and stakeholder engagement for capital projects • Ensure all work orders and contracts are drafted, approved and executed before starting work on a project • Provide oversight to all of the regional projects, give expert guidance and advice on all matters relating to project delivery. • On board in country delivery project managers and ensure they deliver projects to specification, on time and in budget. • Take ownership of project reporting, ensuring that the PM’s report accurately, through inhouse PMIS tools or other preferred methods, on the status of the project and project finances • Ensure that changes to…