Corporate Systems Manager

JOB DESCRIPTION Keppel Technology Solutions is seeking a capable and resourceful Corporate Systems Manager to manage the ongoing operations of the company’s corporate applications such as ERP system ( Microsoft Dynamics 365 Business Central (D365 BC) SaaS) and corporate web applications. This role is responsible for day-to-day administration, issue resolution, managing system enhancements, and performing version upgrades when required to ensure continuous system stability, security, and business alignment. Key Responsibilities: • System Maintenance & Administration: Administer and monitor the ERP application and web applications to ensure consistent availability, performance, and data integrity. • Issue Resolution & User Support: Respond to and resolve issues reported by business users. Provide hands-on functional support and guidance across key ERP modules (e.g., Finance, Procurement, Inventory). • Change Request Implementation: Manage and implement approved change requests, including functional configuration and minor customizations. Conduct appropriate testing and deployment in compliance with IT change control processes. • System Upgrades & Patch Management: Plan, coordinate, and execute ERP application and web applications system upgrades, version updates, and cumulative patches in collaboration with vendors or Microsoft. Ensure post-upgrade testing and user acceptance are completed effectively. • Configuration & Enhancement: Continuously assess business needs and enhance system functionality to improve operational efficiency. Customize forms, reports, and workflows as needed using standard tools. • Vendor Collaboration: Liaise with external vendors and Microsoft support for issue escalation, patch advisory, or integration projects requiring third-party involvement. • Training & Documentation: Maintain clear documentation for system configurations, processes, issue logs, and resolutions. Provide training and support resources to end users to improve system adoption and reduce repetitive queries. • Compliance & Governance: Ensure application usage and upgrades comply with internal IT governance, data security policies, and audit requirements. • Continuous Improvement: Identify opportunities to streamline workflows, automate manual processes, and improve ERP reporting capabilities through D365 BC features or integration with Microsoft Power Platform tools. Requirements: • Degree or Diploma in Information Systems, Computer Science, or a related discipline • 3–5 years of experience in supporting and administering Microsoft Dynamics 365 Business Centra l (or Navision) - Mandatory • Strong understanding of ERP processes in Finance, Procurement, and Supply Chain • Experience in implementing functional changes, supporting upgrades, and resolving production issues • Familiarity with Microsoft Power Platform (Power Automate, Power BI) is a plus • Proven ability to coordinate system upgrades, including testing and stakeholder communication • Strong problem-solving skills, documentation discipline, and ability to manage multiple requests • Excellent communication and collaboration skills to work with cross-functional teams and vendors' JOB REQUIREMENTS 'NA BUSINESS SEGMENT Connectivity PLATFORM Operating Division