Compliance Transformation AI Intern

Join Manulife Singapore's Compliance team and help shape the future of responsible AI within a regulated financial services environment. As a Compliance Transformation AI Intern, you will work alongside Compliance, Technology and Business leaders to support the development, implementation, governance and adoption of AI-powered solutions across Compliance. This is a unique opportunity to gain hands-on experience in AI transformation, AI governance, investigations, regulatory reporting and compliance innovation. You will contribute to initiatives that enhance operational efficiency, strengthen governance, improve decision-making and support responsible AI adoption while maintaining regulatory confidence and customer trust. Position Responsibilities: • Support the design, testing and implementation of AI-powered solutions and Copilot agents across Compliance functions, including investigations, AML/KYC assessment, assurance and regulatory reporting. • Assist in translating compliance, regulatory and business requirements into practical AI-enabled solutions, workflows and automation opportunities. • Research emerging AI technologies, industry trends and regulatory developments relating to AI governance, Responsible AI and financial services. • Support AI governance activities, including AI risk assessments, control reviews, monitoring frameworks and Responsible AI evaluations. • Assist in gathering user requirements, analysing feedback and identifying opportunities to improve compliance processes through AI and automation. • Support pilot programmes, user acceptance testing and solution enhancements to improve effectiveness, adoption and user experience. • Develop presentations, communications, learning materials, demonstrations and user guides for the piloted use cases. • Work with Compliance, Technology, Data and Business teams to coordinate project activities, monitor implementation progress and support delivery milestones. • Support the development of AI-enabled reporting, dashboards and management insights that strengthen decision-making, governance and risk management. • Contribute to the operationalisation and scaling of AI solutions by developing governance artefacts, procedures, controls and testing approaches. What Makes This Opportunity Exciting • Work on real AI transformation initiatives that support investigations, AML/KYC assessment, regulatory reporting and compliance modernisation. • Gain exposure to Generative AI, Agentic AI, AI governance, AI risk management, prompt engineering, automation and Responsible AI practices. • Learn how AI solutions are designed, implemented, governed and monitored within a highly regulated financial services environment. • Collaborate with senior leaders, compliance professionals, technology teams and business stakeholders on strategic transformation initiatives. • Contribute to innovative solutions that strengthen regulatory confidence, improve customer outcomes and enhance operational effectiveness. • Build practical experience in translating business challenges into AI-enabled solutions that deliver measurable value. • Develop an understanding of the governance, risk and control considerations required for responsible AI adoption in financial services. • Be part of Manulife's journey to modernise Compliance through AI, data, automation and intelligent decision-making. When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com . Working Arrangement Hybrid