Head of Sales (Terengganu)

Are you ready to get ahead in your career? • We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical?​ Key Responsibilities Business Performance & Sales Delivery • Drive achievement of all assigned business KPIs including Prepaid, Postpaid, Home Connectivity, Device, Revenue and Channel Productivity targets. • Develop and execute state-level sales and recovery plans to deliver business outcomes. • Identify growth opportunities and implement initiatives to accelerate customer acquisition and market penetration. • Monitor business performance trends and implement corrective actions where required. • Drive sustainable growth while maintaining a healthy quality-of-sale environment. Channel Management & Dealer Development • Manage and strengthen relationships with distributors, dealers and channel partners. • Improve dealer productivity, channel activation and market coverage. • Identify white space opportunities and lead dealer expansion initiatives. • Ensure consistent execution of commercial programs, campaigns and promotions. • Drive channel compliance and governance standards across all territories. Leadership & People Management • Lead, coach and develop Account Managers and field sales teams. • Establish a high-performance culture focused on accountability, execution and ownership. • Conduct regular business reviews, coaching sessions and performance interventions. • Build succession pipelines and develop talent within the sales organisation. • Foster cross-functional collaboration to achieve regional and company objectives. Market Execution & Customer Growth • Maintain strong market presence through regular dealer engagement and field visits. • Assess competitive activities and develop market response strategies. • Drive customer acquisition initiatives and improve conversion effectiveness. • Ensure effective deployment of sales resources across territories. • Support execution of strategic projects and commercial initiatives. Governance & Operational Excellence • Ensure compliance with company policies, channel governance and regulatory requirements. • Maintain accuracy and integrity of business reporting and sales data. • Drive disciplined execution of sales operating rhythms, reviews and action tracking. • Escalate business risks proactively and recommend mitigation plans. • Work closely with Regional Leadership, Commercial, Marketing and HQ stakeholders to support business priorities. Key Success Measures The successful candidate will be evaluated based on: Business Performance • Prepaid Achievement • Postpaid Achievement • Home Connectivity Achievement • Revenue Growth • Gross Add Performance • Dealer Productivity Channel Effectiveness • Active Dealer Growth • Dealer Performance Improvement • Market Coverage Expansion • Channel Compliance Leadership Effectiveness • Team Performance • Coaching & Development • Stakeholder Management • Execution Discipline • Ownership & Accountability Preferred Experience • Minimum 8-10 years of sales, distribution or channel management experience. • Minimum 3-5 years in a people leadership role. • Telecommunications, FMCG, Consumer Electronics or Distribution industry experience preferred. • Proven track record in managing distributors, dealers and indirect sales channels. • Demonstrated experience in driving business turnaround and performance recovery. Preferred Competencies • Strategic Thinking • Commercial Acumen • Channel Development • Distributor Management • People Leadership • Stakeholder Management • Market Execution Excellence • Data-Driven Decision Making • Problem Solving • Results Orientation What’s next? • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.