Social Media & Digital Engagement Intern

Are you ready to get ahead in your career? • We want to empower you to turn your ambitions into achievements. • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical?​ Join Maxis as a Social Media & Digital Engagement Intern and gain hands-on experience in managing social media initiatives, content creation, and digital engagement campaigns. In this role, you will work closely with the team to support social media operations, monitor content performance, and contribute to impactful cross-functional campaigns. This internship offers valuable exposure to digital marketing strategies and brand engagement within a fast-paced telecommunications environment. Key Responsibilities • Social Media Insights: Monitor and analyze social media performance metrics to identify trends, engagement opportunities, and areas for improvement. • Social Media Postings: Assist in planning, scheduling, and publishing content across social media platforms such as META and TikTok. • Content Creation: Support the creation of engaging and creative digital content, including visuals, captions, and campaign materials aligned with brand objectives. • Reward Programs: Assist in coordinating and supporting customer reward and engagement initiatives across digital channels. • Content Moderation: Monitor social media platforms to ensure appropriate engagement, respond to inquiries when required, and maintain a positive online community environment. Preferred Skills/Qualifications • Education: Currently pursuing or holding a Bachelor’s degree in Marketing, Communications, Business, Media, or a related field. • Social Media Knowledge: Basic understanding of social media platforms, particularly META and TikTok. • Creativity: Able to contribute creative ideas for content and campaigns while staying aligned with brand guidelines. • Critical Thinking: Strong analytical and problem-solving skills with attention to detail. • Communication Skills: Confident communicator who is comfortable collaborating with different teams and engaging in creative discussions. • Adaptability: Able to manage multiple tasks in a fast-paced and dynamic environment. • Additional Advantage: Familiarity with Power BI or Power Automate will be considered an added advantage. • Personality: Not camera shy and comfortable participating in content creation activities when required. Why Join Us As a Social Media & Digital Engagement Intern, you’ll be part of a team that drives impactful digital campaigns and customer engagement initiatives. You will: • Gain practical experience in social media management, digital content creation, and campaign execution. • Work on value-added cross-functional projects such as Solar social media campaigns and SMB social media campaigns. • Build strong analytical, creative, and communication skills in a corporate setting. • Learn how digital marketing and customer engagement strategies are executed within one of Malaysia’s leading telecommunications companies. • Contribute to real business initiatives and ongoing digital transformation projects. This internship offers an excellent opportunity to build a strong foundation in digital marketing, social media management, and brand engagement while working on meaningful business initiatives. Internship Period • Internship opportunities available for candidates who can start in October, with a duration of up to 6 months • Applicants must include their availability period clearly in their CV . What’s next? • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.