Shift Engineer, Metro Real-time Defect Analysis

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. As a Metro Real-time Defect Analysis (RDA) Shift Engineer, you will be responsible for ensuring stable, continuous, and safe operation of advanced packaging equipment platforms, with a strong focus on New Product Introduction (NPI) and early-life production phases. You will serve as the first-line technical responder for equipment alarms, system issues, and process deviations across advanced packaging lines (e.g., wafer-level packaging, assembly, test, and backend processes). You will leverage RDA tools, automation systems, and cross-functional collaboration to minimize downtime, accelerate learning cycles, and ensure smooth transition from New Product Introduction (NPI) to high-volume manufacturing (HVM). You will work closely with Process, Equipment, NPI, Automation, IT, and Global RDA teams to support 24x7 operations, drive rapid issue resolution, and ensure adherence to standard operating procedures during high-change, high-learning environments typical of NPI ramps. Job Responsibilities: • Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. • Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. Identify, Select, and Deliver New Processes, Equipment and/or Technology to Support Current and Future Metro RDA Needs • Monitor advanced packaging and NPI tool health using RDA, Statistical Process Control (SPC), Fault Detection & Classification (FDC), and advanced monitoring platforms during assigned shifts • Respond to equipment alarms, process excursions, and system alerts with heightened sensitivity to NPI risk and learning objectives • Perform first-pass root cause analysis for equipment, automation, and integration issues commonly encountered during NPI and early ramp phases • Support rapid learning cycles by identifying recurring NPI issues, process sensitivities, and automation or monitoring gaps • Provide timely, high-quality shift documentation and handover to support continuity across shifts and engineering teams • Support deployment, tuning, and sustainment of new RDA capabilities, dashboards, scripts, and monitoring logic required for new package types and processes • Ensure all actions comply with safety, quality, and change management requirements in a fast-evolving NPI environment Install, Start-up, and Maintain New Equipment Platform and/or Hardware to Production Group • Provide shift support for newly installed or newly qualified advanced packaging tools during NPI, pilot, and ramp phases • Execute standardized and NPI-specific troubleshooting procedures for equipment, automation, and data flow issues • Coordinate closely with Equipment, Process, and NPI Engineers for tool bring-up, recovery, and stabilization activities • Validate tool recovery, data integrity, and readiness before returning equipment to NPI or production lots • Support qualification runs, golden tool verification, and post-event reviews for NPI tools and processes • Ensure compliance with fab operational standards, safety requirements, and NPI escalation protocols Drive, Improve and/or Maintain Metrics for Key Equipment Platform Capability and Constraints (Overall equipment Effectiveness (OEE), Availability, Mean Time to Repair (MTTR), etc.) • Monitor and track key operational and NPI-specific metrics for advanced packaging equipment during shift • Ensure accurate logging of NPI events, excursions, and corrective actions to support learning and ramp decisions • Provide high-quality data and observations to support root cause analysis, yield learning, and readiness assessments • Support shift-level reporting, trend analysis, and performance reviews with emphasis on NPI stability and maturity • Proactively escalate high-risk or recurring NPI issues with clear data, impact assessment, and technical context Collaboration with Production Group on Upgrades of Existing Production Equipment through Continuous Improvement Projects • Partner with NPI, Process, Equipment, and Global RDA teams to resolve complex issues during package and process introductions • Support implementation of approved NPI changes, automation updates, and monitoring enhancements during shift windows • Provide operational feedback on new tools, processes, and RDA solutions from a shift execution perspective • Participate in knowledge transfer, best practice sharing, and lessons learned reviews to improve future NPI readiness Job Requirements / Qualifications • Bachelor’s degree in engineering (Electrical, Mechanical, Mechatronics, Chemical, Materials, Industrial, Computer Engineering, or related discipline) • 0-2 years of experience in semiconductor manufacturing, advanced packaging, backend operations, automation, or RDA support • Experience supporting NPI, pilot lines, or early production ramps is strongly preferred • Willingness and ability to work in a 24x7 shift environment, including nights, weekends, and holidays • Strong troubleshooting skills with the ability to operate effectively in high-change, high-ambiguity NPI environments • Familiarity with advanced packaging processes, equipment integration challenges, and alarm management concepts • Working knowledge of RDA, SPC/FDC, manufacturing automation, or fab IT systems is an advantage • Demonstrated ability to follo…