Assistant Vice President, Senior Production Support Specialist (Disaster Recovery)

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. A leading financial institution in Malaysia is seeking a Senior Production Specialist with expertise in Disaster Recovery to join their highly dependable team. This role offers you the opportunity to play a pivotal part in ensuring operational resilience and business continuity across a diverse application portfolio. You will be at the heart of disaster recovery activities, production support, release management, and technical incident resolution, collaborating closely with infrastructure, database, network, and vendor teams. The organisation is committed to fostering an inclusive environment where your knowledge and skills are valued, providing flexible working opportunities and ongoing training to help you grow professionally. If you are passionate about supporting critical systems and thrive in a communal setting where teamwork and co-operation are celebrated, this position will offer you both challenge and reward. • You will be responsible for end-to-end disaster recovery activities, including failover, fallback, and recovery coordination across multiple platforms, ensuring operational resilience and compliance with regulatory requirements. • The role involves leading application deployments, releases, patch implementations, and production changes while maintaining up-to-date documentation and supporting post-implementation reviews. • You will act as the technical focal point for production support, troubleshooting complex incidents, managing certificate lifecycles, administering operational tools such as CyberArk and JP1, and supporting governance, risk, and regulatory compliance initiatives. What you'll do: As a Senior Production Specialist Disaster Recovery based in Malaysia you will be entrusted with overseeing disaster recovery operations for a wide range of applications. Your day-to-day responsibilities will involve orchestrating failover fallback recovery exercises coordinating with various teams to ensure smooth execution. You will maintain comprehensive recovery procedures conduct regular tests update deployment runbooks provide guidance during actual recovery events. In addition you will lead application deployments releases patch implementations production changes verify successful rollouts perform health checks validate post-implementation outcomes. Acting as the technical focal point you will troubleshoot complex incidents analyse system behaviour manage certificate lifecycles administer operational tools like CyberArk JP1 support privileged credential onboarding batch scheduling job execution monitoring. You will also drive project delivery efforts review technical solution designs deployment approaches recovery plans operational support models provide hands-on expertise during migrations upgrades stabilisation periods. Finally you will support governance risk regulatory compliance initiatives prepare management reports dashboards respond to audit observations track remediation activities ensuring that all technology operations adhere to organisational standards. • Act as the primary owner for all application-related disaster recovery activities across the organisation’s application portfolio by coordinating with infrastructure, database, network, and vendor teams for seamless recovery execution. • Lead failover, fallback, and recovery operations during disaster recovery exercises and actual events while supporting validation processes and post-recovery assessments. • Maintain, review, and test application recovery procedures regularly to ensure deployment runbooks and operational documentation are current and effective. • Plan, coordinate, and execute application deployments, releases, patch implementations, and production changes across supported environments while performing deployment verification and health checks. • Lead production cutover events including deployment validation, rollback execution, and recovery activities during implementation phases by collaborating with application owners and regional stakeholders. • Act as the technical focal point for application-level production support by troubleshooting issues related to middleware integration and analysing logs to restore service availability. • Manage certificate lifecycle activities such as renewal, replacement, installation, validation for application systems including APIs and payment gateways to ensure continuous service availability. • Administer operational platforms like CyberArk and JP1 by supporting privileged credential onboarding, password rotation validation, batch scheduling, job execution monitoring, troubleshooting activities. • Lead project delivery efforts including application migration, platform upgrades, infrastructure changes by reviewing technical implementation procedures and providing hands-on support during production cutovers. • Support regulatory audit responses by preparing management reporting dashboards while ensuring compliance with policies procedures operational controls applicable regulatory requirements. What you bring: Your proven experience as a Senior Production Specialist Disaster Recovery will enable you to excel in this role. You bring…