Workspace One/SCCM/Intune Principal Engineer – Enterprise Endpoint Management

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Role Overview We are seeking a Principal Primary on Workspace One /SCCM/Intune Engineer to join NTT DATA's India EPM practice leadership team. This principal-level role is a strategic technical authority responsible for shaping NTT DATA India's endpoint management service capabilities, leading complex high-value global client engagements, defining architectural standards, and driving EPM practice innovation. The Principal Engineer serves as the highest-level technical escalation point in India, contributes directly to EPM business development, and plays a key role in building the India EPM talent ecosystem. KEY RESPONSIBILITIES Strategic Architecture & Technical Authority • Platform Administration: Design, deploy, and maintain the Workspace ONE architecture (UEM, Access, Intelligence) • Automation & Scripting: Reduce manual IT efforts by utilizing PowerShell, REST APIs, or Workspace ONE Intelligence for automated workflows and software distribution • Define and govern NTT DATA India EPM's Workspace One/SCCM/Intune architectural standards, reference architectures, and technology roadmaps. • Access & Identity: Integrate the platform with identity providers like Azure AD, Okta, or Active Directory for seamless single sign-on (SSO) and multi-factor authentication (MFA) • Lead architectural design for complex, multi-tenant, and global endpoint management environments (50,000+ endpoints) from India. • Provide expert-level guidance across the Microsoft Intune, SCCM, Autopilot, Entra ID, and Microsoft 365 endpoint ecosystem. • Troubleshooting: Act as the escalation point (L2/L3) for enrollment, certificate, network (Tunnel/SEG), and application deployment issues • Security & Compliance: Enforce security baselines, data encryption, compliance policies, and conditional access to protect corporate data • Evaluate and position emerging technologies — Microsoft Intune Suite, Advanced Endpoint Analytics, AI-driven endpoint management — for client and practice adoption. • Serve as the final technical escalation authority for critical incidents, complex architecture decisions, and platform crisis management in India. Enterprise Program Leadership • Lead strategic EPM transformation programs — SCCM-to-Intune migrations, Windows 11 global rollouts, and zero-trust endpoint adoption for large enterprise clients. • Own delivery governance for marquee global accounts managed from India — executive steering, contractual performance, and risk management. • Define and oversee enterprise patch management governance frameworks for compliance-critical environments (ISO 27001, HIPAA, SOX, PCI-DSS). • Architect enterprise-scale Windows Autopilot and Modern Provisioning frameworks for global device refresh programs. • Lead endpoint security posture improvement programs integrating Defender for Endpoint, Intune, and SIEM platforms. • Perform account transition and take it to steady state. • During the transition, work on current mode of operation, identified the gap/risk/issue. • Should have strong documentation skill. Innovation & Practice Development • Drive EPM practice innovation from India — developing reusable IP, automation frameworks, accelerators, and differentiated service offerings. • Lead development of NTT DATA India EPM tooling portfolio including reporting platforms, compliance automation, and managed service playbooks. • Publish technical thought leadership content — white papers, reference architectures, and best practice frameworks for internal and client use. • Represent NTT DATA India EPM capabilities at client briefings, Microsoft partner forums, and India technology events. • Define and evolve the India EPM Job Description library, competency frameworks, and technical interview standards. Mentorship & Capability Building • Serve as technical mentor and coach for Grade 8–10 engineers across NTT DATA India EPM accounts. • Lead EPM capability building programs — technical training, certification pathways, and skills assessment frameworks. • Define engineering excellence standards, peer review processes, and quality assurance frameworks for India EPM deliverables. • Partner with NTT DATA India talent acquisition and campus programs to build the EPM talent pipeline. Business Development & Client Advisory • Contribute to EPM business development — supporting RFP responses, solution design, and client presentations from India. • Build and maintain strategic relationships with client IT Directors, delivery heads, and endpoint management leadership. • Identify upsell and expansion opportunities within existing EPM accounts through solution advisory and innovation workshops. REQUIRED SKILLS • ITSM Tool: BMC Helix • Workspace One/Microsoft SCCM/ConfigMgr — expert-level architecture, operations, and large-scale global delivery (15,000+ endpoints) • Workspace One & Microsoft Intune — tenant architecture, advanced MDM/MAM, Autopilot at scale, co-management mastery • Modern endpoint security — Defender for Endpoint, Zero Trust endpoint model, Conditional Access architecture • Microsoft 365 + Entra ID ecosystem — holistic endpoint lifecycle within Microsoft cloud environment • PowerShell + Graph API — enterprise-grade automation, platform tooling, and operational frameworks • Power BI + SQL — executive-level endpoint analytics, compliance dashboards, and management reporting • Enterprise program management — large-scale global delivery governance, executive communication, risk management • Strong stakeholder management — onshore/offshore delivery model, global client advisory, cross-cultural communication PREFERRED QUALIFICATIONS • Microsoft Certifi…