Cloud Engineer, Managed Services

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Key Responsibilities Cloud Platform Administration • Manage and support AWS cloud infrastructure and services including: EC2 EKS Application Load Balancer (ALB) VPC Auto Scaling Groups • Perform cloud resource provisioning, configuration, and maintenance. • Manage storage services, snapshots, backups, and recovery activities. • Support cloud infrastructure optimization, scaling, and performance improvements. Infrastructure as Code (IaC) • Deploy, modify, and maintain AWS infrastructure using Terraform. • Troubleshoot Terraform deployment and configuration issues. • Manage infrastructure lifecycle through reusable Terraform modules and templates. • Ensure infrastructure consistency and compliance through IaC best practices. Cloud Operations & Monitoring • Monitor AWS workloads using CloudWatch and other operational tools. • Investigate and resolve production incidents and alerts. • Analyze cloud and operating system logs to identify root causes. • Troubleshoot performance issues involving: CPU Memory Storage Network connectivity • Provide recommendations for resource optimization and cost efficiency. Windows & Linux Administration • Administer and support Windows Server and Linux environments. • Perform server provisioning, patching, maintenance, and troubleshooting. • Support application deployments and infrastructure changes. • Conduct system performance tuning and health checks. Security Operations • Configure and manage: Security Groups Network ACLs IAM roles and permissions • Monitor security findings and support remediation activities. • Work with AWS security services such as: GuardDuty Security Hub Firewall and network security controls Disaster Recovery & Deployment Support • Support backup, restore, and disaster recovery processes. • Participate in DR drills and failover validation exercises. • Support production releases and deployment activities. • Verify system and application stability post-deployment. Required Skills & Experience AWS Cloud Services • Strong hands-on experience with: EC2 EKS VPC ALB CloudWatch Auto Scaling Storage and Snapshot Management Terraform • Proven experience deploying and managing AWS resources using Terraform. • Strong understanding of Terraform modules, state management, and dependency management. • Experience troubleshooting Infrastructure as Code deployments. Operating Systems • Strong administration skills in: Windows Server Linux (RHEL, CentOS, Ubuntu, Amazon Linux) • Knowledge of system performance tuning, patching, and troubleshooting. Monitoring & Troubleshooting • CloudWatch monitoring and alert management. • Log analysis and incident investigation. • Performance troubleshooting and root cause analysis. • Networking fundamentals including routing and connectivity troubleshooting. Security • Security Groups and Network ACLs. • Basic IAM administration. • AWS security services (GuardDuty, Security Hub). • Operational security best practices. Disaster Recovery • Backup and restore processes. • Failover validation and DR testing. • Production deployment support. Preferred Qualifications • Bachelor Degree in Information Systems / Compute Science • AWS Certified SysOps Administrator – Associate • AWS Certified Solutions Architect – Associate • AWS Certified Developer – Associate • HashiCorp Terraform Associate Certification • Experience supporting enterprise production environments. • Experience working within Managed Services or IT Operations teams. • ITIL Foundation certification is an advantage. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. 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