Lead, Academic

The Lead, Academic is a key leadership role responsible for ensuring the effective delivery and continuous improvement of postgraduate (PG) academic programmes. The role supports the university’s mission to provide high-quality, research-driven education by managing academic processes, coordinating curriculum development, and driving innovation in programme administration. Acting as a bridge between academic leadership, faculty, and administrative systems, the jobholder ensures excellence, compliance, and responsiveness to evolving academic needs. Key Responsibilities: PhD Programme & Examination Management & Research Exchange partnerships • Oversee PhD-specific academic processes: Qualifying Examinations (QE), thesis, reviewer coordination. • Coordinate QE logistics, reports, and reviewer assignments. • Attend to academic matters for PhD programme partnerships and joint PhDs. • Oversee research exchange programmes (e.g., China Scholarship Council (CSC), non-degree). • Oversee PhD Admissions and Scholarships. Academic Partnerships & Research Exchange • Support academic matters for joint PhD programmes and institutional partnerships. • Oversee research exchange programmes (e.g., CSC, non-degree), ensuring smooth processing and tracking. Faculty & Teaching Support • Provide teaching support insights and coordinate faculty engagement initiatives. • Post Work Study Scheme (WSS) assignments as requested by professors and GS Office and assign shortlisted students. Financial Administration & Billing for Students • Check on prepared billing for MSc students for each Semester. • Follow up on Monthly Aging Report for MSc students with outstanding tuition fees. • Oversee fee waiver appeals process. • Process WSS students’ claim submission. • Data-driven Planning and Process Improvement Manage Data analysis of postgraduate student demographics for Graduate Intake and Enrolment Planning (GIEP) projections. • Improve workflows and implement policies for process automation and digitalization of administrative workflows to improve efficiency. Educational Qualification(s) Bachelor’s degree or diploma with minimum 5 years of relevant experience in student services. Knowledge Required • Strong background in academic administration, curriculum development, or programme management. • Familiarity with postgraduate education frameworks and regulatory requirements. • Big picture of how graduate programmes are derived and the administration to run it smoothly. Relevant Experience Minimum 5 years of experience in Student services, with 2 years of supervisory experience. Skills & Competencies • MS Office. • Multi-tasking. • Ability to lead a team. • Critical thinking and problem-solving skills. • Effective communication and organisational skills. • Excellent organizational, analytical, and stakeholder engagement skills. • Ability to manage complex processes and drive continuous improvement. • Event planning and management. Other Personal Attributes • Flexible. • Approachable. • Helpful. • Meticulous Team player. We regret that only shortlisted candidates will be notified. Hiring Institution: NTU