Head, Data Management Office

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Why Join • This position allows for the successful candidate to lead and oversee leading-edge governance frameworks for Data, Model risk and governance for AI use in OCBC Malaysia, ensuring compliance with BNM Data Management and MIS Framework and Group BCBS 239 initiatives. • The role is expected to lead a dynamic team to entrench the standards and controls encapsulated in the enterprise-wide Frameworks for Data and Model Risk to meet its regulatory obligations and digitalization objectives. • The DMO works closely with Group Data Management Office (GDMO) to carry out its remit. How you succeed • Engage effectively with diverse stakeholders, which includes business, risk, finance and IT, communicating clearly both verbally and in writing. • Demonstrate strong capability in prioritizing and managing multiple concurrent tasks within tight deadlines. • Proven ability to thrive in a fast-paced, dynamic environment, adapting to evolving regulatory requirements and business needs while continuously learning and adopting new tools and technologies. • Drive continuous process improvements to support governance, compliance, and operational efficiency. What you do The candidate will lead the Data Management Office (OCBC Malaysia), driving Data Governance, Data Quality, Model Risk Management, and AI Governance to ensure effective risk management, regulatory compliance, and trusted data for business decision-making. The role requires close collaboration with business, risk, technology, and governance stakeholders across the Bank to strengthen data and model controls, ensure data is fit-for-purpose, and drive the governance of the OCBC Malaysia’s model and AI use, aligned with regulatory and governance requirements. Strong stakeholder management and communication skills is required, with the ability to engage effectively with GDMO leadership and cross-functional stakeholders across the Bank to build consensus and drive pragmatic, win-win solutions that align with the bank’s strategic initiatives. Key responsibilities include the following: • Establish and oversee OCBC Malaysia’s data governance frameworks, policies, standards, and controls in alignment with the Group’s practice and compliance to BNM’ guidelines. • Drive data ownership, stewardship, metadata management, data lineage, and data governance. • Enhance data quality by implementing regular monitoring and reporting, and following up with data quality issue remediation. • Implement Model Risk Management, including model inventory, validation oversight, model lifecycle governance, and model risk monitoring. • Establish model/AI governance including Responsible Model Use practices, maintaining the model/AI inventory, risk assessments, and regulatory compliance. • Monitor and interpret regulatory requirements relating to data, models, and AI governance, ensuring timely implementation. • Provide regular governance reporting and risk insights to senior management, risk committees, and regulators. • Lead strategic data/model governance and risk transformation initiatives and promote a strong risk culture. • Continuously improve reporting and analysis processes, while implementing automation to enhance efficiency and productivity. • Partner with internal and external stakeholders, including auditors, regulators, and independent validators, to facilitate smooth compliance reviews and the timely resolution of governance findings. Who you work with Group Risk Management operates independently to safeguard and strengthen the OCBC Group. It enables sound decision-making through rigorous risk analysis, optimises risk-adjusted returns, and thereby helps maintain a strong competitive edge for the Group. By adopting best-in-class practices and keeping risks within appetite, the team protects the Group against unforeseen losses while supporting sustainable growth. Who you are • Degree in Data Science, Technology, Mathematics, Finance, or related discipline. • 10+ years of experience in Data Governance, Data Management, Model Risk Management, AI Governance, or Risk Management. • Proven leadership experience in financial services or other regulated industries. • Strong understanding of regulatory expectations, data governance frameworks, model risk, and AI risk management. Who we are Singapore’s longest established bank, we’ve been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Embracing technology and creativity to become a future-ready learning organisation. But for all that change, the entire focus of our organisation remains to be Simply Spot On. In everything we do. And so whether you want innovate needs…