AVP, Security Lead, Property Management

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join Join us as a Security Lead to play a critical role in safeguarding people, assets, and operations. You will lead on-the-ground security strategy, work with diverse stakeholders, and operate in a dynamic environment where your judgment, leadership, and actions make a real impact every day. How You Succeed You succeed by leading with professionalism, proactively managing risk, collaborating effectively, staying calm under pressure, driving continuous improvement, and acting with integrity and discretion. What you do Security & Facilities Operations & Governance • Responsible for the formulation, review and implementation of security programmes, security-related Standard Operating Procedures and Post Orders. • Manage the security team and maintain close oversight thorough checks and controls over security operations within identified critical infrastructures to ensure security measures and protection strategies and security infrastructure are not compromised. • Provide subject-matter guidance on all physical security–related matters within critical secured environment and managed buildings, working closely with the respective Centre Managers to ensure effective implementation and compliance with organisational policies and regulatory requirements (e.g. PLRD, PDPA, SCDF) while maintaining a safe and secure environment for employees, visitors, customers and stakeholders. • Collaborate with the Group’s physical security team to continuously review existing security systems and provide recommendations for ongoing improvements. • Responsible for the review, preparation and implementation of a security management system and associated procedures. • Lead, supervise and develop the on-site security team to ensure consistent adherence to the Security Post Orders and Standard Operating Procedures while fostering strong collaboration with the facilities management team. • Act as the primary point of contact for security escalations, incidents, and risk-related issues within the building premises. For security incidents, to have oversight to conduct security incidents investigations, close follow up with the facilitates management team on corrective actions and recommendation of preventive measures/actions. • Partner with the facilities management team to ensure physical security considerations are embedded into building operations, maintenance activities and tenant services, delivering an integrated, customer-focused property management support to the key stakeholders as well as ensure efficient operations of security systems and equipment. • Coordinate activities of the Group related security committee issues or planned exercises such as physical security risk assessment, Threat, Vulnerability and Risk Assessment, red teaming exercises, etc. Access Control & Identity Management • Manage the end-to-end access control process, including access card programming, issuance, modification, and termination for authorised personnel. • Maintain accurate access inventories, logs, records and audit trials, ensuring timely reviews and compliance readiness. • Conduct periodic access rights reviews and produce audit-ready documentation to validate appropriateness of access. • Handle stakeholders’ enquiries and resolve security-related issues professionally and promptly. Compliance, Risk & Audit Support • Establish, maintain and review security controls, risk assessments and operational documentation to ensure accuracy, completeness, and timely submissions. • Support internal and external audits by ensuring documentation, logs, approvals, and evidence meet system requirements, regulatory and organisational requirements. • Coordinate with IT and relevant stakeholders to ensure compliance with change management processes for all on-site Operational Technology (OT) equipment. • Conduct monthly site inspections to buildings and provide review and observations reports for improvement Vendor & Maintenance Management • Manage relationships with security and facilities-related vendors to ensure service delivery meets agreed service levels, performance targets and contractual requirements. • Plan, coordinate and oversee preventive and corrective maintenance of the Integrated Security Management System and security-related infrastructure, minimising operational disruptions and adherence to security standards. • Drive resolution of system faults and service issues through effective escalation, root cause analysis and documentation of corrective actions. Administrative & Financial Oversight • Perform administrative duties related to physical security operations and facilities operations (when required) including procurement, contract administration and timely invoice verification and processing. • Monitor operational expenditures and ensure alignment with approved budgets and contractual obligations. • Prepare annual OPEX and CAPEX budget planning, including lifecycle management of security systems and assets. Stakeholder & Change Management…