Razer Gold Product Owner – AI Digital Wallet

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally. Job Responsibilities : We are seeking a highly motivated and forward-thinking AI Product Owner to drive the integration of Artificial Intelligence (AI) capabilities into the Razer Gold Digital Wallet ecosystem. This role plays a critical part in shaping intelligent wallet experiences, optimizing payment operations, and enabling data-driven decision-making across global markets. The position sits at the intersection of product, data, engineering, risk, and operations, translating business needs into scalable AI-powered solutions. The ideal candidate combines strong product management fundamentals with a practical understanding of AI/ML applications in fintech, such as fraud detection, transaction monitoring, personalization, automation, and operational intelligence. This role offers a front-row seat to building the next generation of intelligent digital wallet capabilities, improving user experience, operational efficiency, and platform scalability across the Razer Gold ecosystem. You should be: • A great communicator – You are able to articulate your thoughts and complex situations in an easily understandable manner and has a good grasp of what content your audience is looking for. • A problem solver with sense of urgency – You ask the right questions to understand a problem well and you are persistent to get things out of your way as quick as possible to get a problem resolved. • A team player – You do not work in silo; you have to ability to see how your work affects the rest of your teammates and keep a lookout for them. • A growth mindset and great curiosity – You are curious by nature to understand things in depth and find yourself always hungry to learn new things. Essential Duties and Responsibilities AI Product Strategy and Roadmap • Define and drive the product vision and roadmap for AI-enabled capabilities within the Razer Gold Digital Wallet platform • Identify high-impact opportunities to apply AI to improve wallet performance, risk management, operational efficiency, and customer experience • Translate business problems into clear AI use cases, including automation, predictive analytics, and intelligent decision-making • Prioritize AI initiatives based on business value, feasibility, and regulatory considerations AI Use Case Development and Delivery • Lead the design and delivery of AI-powered wallet features such as: • Fraud and risk detection • Transaction monitoring and anomaly detection • Customer behavior and spending insights • Intelligent routing and payment optimization • Automated operational workflows • Customer support automation and chatbot capabilities • Work closely with data science and engineering teams to define model requirements, performance metrics, and deployment strategies • Ensure AI models are production-ready, reliable, and scalable within the wallet infrastructure Cross-Functional Collaboration • Partner with data science, engineering, risk, compliance, finance, and operations teams to deliver AI-driven product capabilities • Collaborate with legal and compliance teams to ensure responsible and compliant use of AI across jurisdictions • Act as the bridge between technical AI teams and business stakeholders Data and Performance Management • Define success metrics and monitor performance of AI-driven features, including: • Model accuracy and performance • Fraud detection effectiveness • Operational efficiency improvements • Customer experience outcomes • Use data insights to continuously optimize AI models and product features Governance, Risk, and Responsible AI • Ensure AI solutions align with internal governance standards and regulatory requirements • Define monitoring and fallback mechanisms for AI-driven decision systems • Support model lifecycle management, including validation, retraining, and performance monitoring • Promote responsible and ethical AI usage within the digital wallet ecosystem Product Delivery and Execution • Maintain and prioritize the AI product backlog aligned with business and platform goals • Define user stories, workflows, and acceptance criteria for AI-driven features • Coordinate testing, deployment, and rollout of AI capabilities across environments • Manage stakeholders and communicate progress, risks, and outcomes effectively Requirements • Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Fintech, Engineering, or a related field • Minimum 5 years of experience in Product Management or Product Ownership roles within fintech, digital payments, or technology-driven environments • Proven experience delivering digital wallet, mobile app, payments, or fintech products, including end-to-end product lifecycle management from concept to production (0 → 1 or scale-up) • Hands-on experience managing mobile applications (iOS/Android), including feature design, user experience optimization, release management, and performance monitoring • Demonstrated experience working with AI/ML-enabled products or data-driven systems • Solid understanding of AI/ML concepts such as predictive modelling, classification and anomaly detection, model evaluation, performance monitoring, data pipelines, and model deployment • Strong familiarity with digital wallet or payment ecosystems, including transaction flows, settlement processes, and operational workflows • Experience working with data analytics tools such as SQL, Excel, and Business Intelligence platforms (e.g., Tableau, Power BI, Looker) to support data-driven decision-making • Experience working…