Senior Manager, Content & Channels

We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply! Job Description: Your Mission The Senior Manager, Content & Channels is responsible to support the Group Communications department in the strategic planning, development and execution of corporate communications initiatives that protect & project SD Guthrie’s brand and reputation among stakeholders. The role oversees media planning & relations, crisis & issues management, corporate messaging, digital & social media, and internal communications, while serving as a trusted advisor to leadership and ensuring the brand’s narrative is consistent and impactful across all channels. Media Relations & Editorial • Develop and execute comprehensive communication strategies, tactics and campaigns to drive brand narrative aligned with enterprise strategy and objectives • Lead external communications efforts – media briefings, press releases, articles, FAQs, interviews and Q&As, among others • Support internal stakeholders with content development through editorial and proofreading works, including development of senior leadership messages, presentation decks and speeches • Build and maintain strong relationships with media, journalists, and key stakeholders • Monitor trends and audience insights to enhance communication effectiveness • Responsible for global media monitoring and listening, preparing daily media monitoring reports for management, utilising subscribed tools and techniques Reputation, Crisis & Issues Management • Lead in issues identification and resolution, as well as responding to emerging priorities and crisis situations; plus develop and implement a crisis communication plan when the need arises • Manage the Group’s communications risk register - focused on reputational risk analysis, mitigation, and controls Digital & Social Media • Strategise and manage all official owned media for SD Guthrie, including website and social media platforms and oversee creation of high-quality content Internal Communications • Facilitate effective internal communication to keep employees informed and engaged • Oversee all internal communications channels, not limited to SharePoint portal and Group Announcements; as well as internal communications events online, hybrid and physical events, such as townhalls Admin, Analytics & Reporting • Develop and manage the communication budget efficiently • Monitor team performance and develop regular reports to assess communication strategies • Stay updated on emerging trends in media, communications, and digital landscape • Introduce innovative approaches, tools, and formats to strengthen communications impact Ideal Candidate • Bachelor's Degree in Public Relations, Mass Communications, Journalism, Media or a related discipline • Minimum 12 years of experience in a Corporate or Strategic Communications / Corporate or Public Affairs / Media Relations / Stakeholder Management leadership role, preferably in a large and listed multinational corporation • Proven track record in planning, developing and implementing brand narrative, reputation management and corporate communications campaigns • Strong media relations with an established network of journalists, media outlets, and key industry stakeholders • Exceptional writing, storytelling, and content development skills, with experience crafting media statements and executive communications • Strong understanding of digital communications, social media strategy, and integrated communication campaigns. • Proven ability to lead crisis communications and manage sensitive reputational issues effectively • Excellent leadership, influencing, and stakeholder management skills, with the ability to advise and engage senior executives and external stakeholders Why Join Us? • Flexible Benefits Coverage • Hybrid Workplace • Learning on Demand • Employee Wellness Programme • Employee Engagement Activities • Fully Subsidised Sports Clubs • Education Assistance (terms & conditions apply) • Free Parking • Free Shuttle Service from nearest LRT • and many more... Only shortlisted candidates will be notified. To apply, please submit your resume and cover letter outlining your interest for this role.