Associate/Assistant Director, Knowledge Management officer (Contract)

[What the role is] The Enterprise Knowledge Department partners other MAS departments to manage MAS' knowledge assets, by formulating and implementing information and data governance policy. We are seeking a Knowledge Management Officer to support MAS' transition to Whole-of-Government collaboration platforms and related knowledge management initiatives. The role will work with business and technology stakeholders to improve how organisational knowledge is organised, shared and reused across MAS. [What you will be working on] • Support activities relating to the migration of information and content to Whole-of-Government collaboration platforms. • Guide and support departments in the usage, adoption, governance, setup and management of collaboration sites, including site ownership, permissions, information organisation and content lifecycle management. • Develop and implement knowledge management initiatives that improve the capture, organisation, sharing and reuse of organisational knowledge. • Work with stakeholders to review and improve knowledge management processes, guidance and practices. • Assist in knowledge capture, transfer and information organisation activities to improve knowledge accessibility and reuse. • Support communications, training and user engagement activities to encourage the adoption of new knowledge management tools and ways of working. • Gather feedback and identify opportunities to improve the effectiveness of knowledge management initiatives. [What we are looking for] • Relevant qualifications in knowledge management, information management, information systems, business administration or a related discipline. • Relevant experience in knowledge management, information management, change management, content management or a related field. • Experience supporting projects involving knowledge sharing, collaboration, content management or user adoption • Familiarity with collaboration and productivity platforms (e.g. Microsoft 365, SharePoint or similar solutions) is preferred but not essential • Strong stakeholder engagement and communication skills, with the ability to work with business and technology stakeholders. • Strong analytical, organisational and problem-solving skills. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments.. This is a 1-year contract. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.