Tencent Cloud - Senior Pre-sales Solution Architect (AI-Native Cloud & GenAI) – Malaysia

Business Unit Cloud & Smart Industries Group (CSIG) is responsible for promoting the company's cloud and industry Internet strategy. CSIG explores the interactions between users and industries to create innovative solutions for smart industries via technological advancements such as cloud, AI, and network security. While driving the digitalization of retail, medical, education, transportation and other industries, CSIG helps companies serve users in smarter ways, building a new ecosystem of intelligent industries that connect users and businesses. What the Role Entails Tencent Cloud is seeking an experienced and technically strong Senior Solution Architect to support our cloud business expansion in Malaysia. This role plays a critical part in designing scalable, secure, and industry-aligned cloud architectures for enterprise customers across key sectors. You will work closely with sales, product, and engineering teams to translate complex business requirements into robust technical solutions, ensuring seamless execution from pre-sales engagement through delivery. As a trusted technical advisor, you will also represent Tencent Cloud in industry engagements, strengthening our brand credibility and technical influence in the local market. Responsibilities: • Design and architect customized cloud solutions aligned with customer business objectives, ensuring scalability, security, and performance while driving successful implementation and delivery • Engage closely with customers to understand technical requirements, industry regulations, and operational constraints, translating these into structured solution designs and actionable execution plans • Act as the technical liaison between customers and backend engineering teams, clearly communicating requirements, monitoring milestones, mitigating risks, and ensuring on-time project delivery • Support pre-sales activities including technical presentations, solution demonstrations, architecture workshops, and proof-of-concept initiatives to drive opportunity conversion — including rapid, hands-on architecture and MVP builds for AI Agent use cases, working directly with customers to close the loop from concept to working solution in days rather than weeks • Represent Tencent Cloud at industry forums, technical workshops, and ecosystem events, enhancing brand credibility and expanding technical influence in the Malaysia market Who We Look For • Bachelor's Degree in Computer Science, Engineering, or related technical field • Minimum 5 years of experience in public cloud pre-sales or solution architecture roles, preferably focused on Internet and Financial Services verticals • Strong expertise in cloud computing technologies, particularly virtualization technologies such as KVM, Xen, or LxC • Strong, hands-on AI Agent delivery capability is a strong plus: real "zero-to-one" deployment experience, with the ability to work directly with enterprise customers to rapidly architect and deliver a working AI Agent MVP within days. Comfortable working with modern AI-assisted coding and development tools to accelerate prototyping is preferred • Solid understanding of system architecture fundamentals with the ability to comprehend industry ecosystems and translate business needs into technical solutions • Excellent written and spoken English is required. Proficiency in Chinese Mandarin is required as approximately 50% of the role involves collaborating with China headquarters on business discussions, meetings, and documentation • Proactive, responsible, execution-driven, with strong collaboration skills and ability to work effectively across cross-functional teams • Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.