System Analyst, Cards (Open Systems)

Company: 6255 UOB Innovation Hub 2 Sdn Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us. Job Responsibilities • Responsible for requirement analysis, effort estimation and application solution design to deliver scalable, secure and reliable middleware systems that support business-critical applications and services • Gather and analyze business requirements and translate them into detailed functional and technical specifications • Lead discussions with Functional Business Analysts (FBAs), Solution Architects and IT stakeholders to define end-to-end technical solutions, ensuring alignment with architectural, security and regulatory standards and business goals. • Define integration requirements between internal and external bank systems • Design middleware and integration solutions based on business and technical requirements • Partner with Application teams to define architecture diagrams, interface specifications, data flow diagrams and technical design document • Design and document REST/SOAP APIs, messaging services, file transfers and event-driven integrations • Conduct fit-gap analysis to assess alignment with functional and non-functional requirements. • Perform impact analysis to identify affected systems and coordinate with relevant application teams for assessments. • Facilitate walkthrough sessions of solution designs with stakeholders, including FBAs, testing teams (TCoE), and business users. • Review and validate technical design specifications and perform critical code reviews to ensure quality and compliance with design standards. • Support the design of high-level test strategies and ensure test coverage for critical business functions. • Collaborate with relevant teams during system integration, user acceptance, regression, and performance testing phases. • Provide guidance to testers and users on system configurations, including card parameter setup and end-to-end reconciliation processes. • Manage defect triaging and resolution in collaboration with development and testing teams. • Deliver post-implementation support and troubleshoot functional issues as needed. • Identify, document, and escalate project or process risks to ensure timely mitigation. Education/Experience: • At least 10 years’ experience as a System Analyst, Technical Analyst or Integration Analyst. Preferably with 6 to 8 years of working experience in Cards Functional Domain / payment networks in banking industry Essential: • Specialization in Open System Integration to Host (e.g., CardLinK): • Proven experience in Open System Integration, particularly with CardLinK platforms for transaction processing and payment plan enablement • Strong working knowledge of 3DS (Three-Domain Secure) protocols for secure online authentication • Strong working experiences with API-based architectures, ISO 8583 messaging, and secure data exchange standards • Proven experiences in design and deliver enhancement to the middleware system to support new capabilities • Proven experience as a System Analyst or similar role in Cards Application environments. • Recent Cards Domain Exposure – Hands-on experience working directly with Cards Applications within the last 2 years is required. • Strong understanding of the card product lifecycle, card management processes, and the broader card payment ecosystem. • Practical experience with Cards online and batch interfaces, including familiarity with related processes. • Ability to take the System Analyst lead role on projects, typically starting prior to the Build phase. • Project Engagement Flexibility – capability to support multiple projects, when one project is on a non-critical phase for SA support. • Capable of working independently while maintaining a holistic view of system and business impacts. • Experience working closely with development teams, system architects, Functional Business Analysts (FBAs), and senior stakeholders. • Strong oral and written communication skills, with the ability to prepare and deliver presentations for non-technical and senior audiences. Good to Have: • Experience in building scalable banking specific platforms • Formal architecture certification (TOGAF or equivalent) • Card payment domain knowledge • Strong communication/documentation presentation skills • Working experience in middleware and integration technologies • Working experience in a wide variety of open source techn…