UOB Innovation Hub 2 Sdn Bhd · Workday · 4w
MGR, Retail AFC - OET
The Gardens North Tower- Posted
- 2026-09-09 (4w)
- Place
- The Gardens North Tower
- Commitment
- Full Time
- Experience
- 5+ YOE
- Source
- Workday (the employer’s own listing)
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Skills in this posting
Quality ControlQuality assuranceContinuous ImprovementRisk AssessmentRisk Management
Company: 6255 UOB Innovation Hub 2 Sdn Bhd
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Key Responsibilities
• Support the OET Lead in strengthening the AFC Operations risk and control environment through governance oversight, workforce management, performance reporting, and quality assurance activities.
• Perform periodic assessment and quality control on key processes in AFC Ops functions and provide feedback to AFC Ops functions for quality improvement, process optimization and remediation of control gaps.
• Support Key Operational Risk Indicators (KORI) and Key Risk & Control Self-Assessments (KRCSA), including assurance reviews, risk identification, control assessments, and mitigation tracking.
• Promote a strong risk and compliance culture through communications, awareness initiatives, training programmes, and sharing of key risk, regulatory, and policy developments.
• Provide coaching and guidance on risk management, governance, and control standards while supporting team capability building and continuous improvement initiatives.
• Support performance management through KPI scorecards, workforce metrics, performance analysis, and talent development initiatives.
• Support Business Risk & Control Management (BRCM), audit engagements, regulatory reviews, and remediation activities to ensure a robust control environment and timely closure of findings.
• Engage and collaborate with stakeholders across AFC Operations, Compliance, Risk, Audit, Technology, and other functions to drive governance, transformation, and strategic initiatives.
Job Requirements
• 5 years and above of direct experience in Financial Crime, Risk Assessment or Quality Assurance in Financial Services, Banking or Regulatory environment
• Demonstrated capability to interpret complex requirements and be a self-starter
• Demonstrated experience of being a part of cross-functional initiatives (Business, Compliance, Technology, Legal)
• Analytical mind with sound business insight, excellent communicator (verbal and written), highly meticulous, and self-motivated
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
UOB Innovation Hub 2 Sdn Bhd
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