Vice President, Leasing Out & Tenant Engagement (Incl. Estate management), Corporate Real Estate Services

Company: 1011 United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. Job Description Role Purpose The Vice President, Leasing & Tenant Engagement is responsible for maximizing occupancy, rental income, and long-term value of UOB-owned commercial spaces and divestment of non-core properties. The role supports leasing strategy, tenant acquisition, lease negotiations, tenant retention, and engagement initiatives to deliver sustainable commercial outcomes while enhancing tenant satisfaction and positioning UOB Plaza as a premier business destination. The incumbent will serve as the primary relationship lead for tenants, prospective occupiers, leasing agents, and internal stakeholders, ensuring high occupancy levels, strong tenant loyalty, and a vibrant tenant community. Key Responsibilities Leasing Strategy & Commercial Performance • Develop and execute leasing strategies to maximize occupancy and rental performance across UOB-owned spaces including UOB Plaza 1 and UOB Plaza 2. • Identify and pursue leasing opportunities through proactive engagement with prospective tenants, brokers, and corporate occupiers. • Lead lease negotiations, renewals, expansions, relocations, and terminations to achieve optimal commercial outcomes. • Drive leasing pipeline management and track occupancy performance against agreed targets. • Conduct market intelligence, rental benchmarking, and competitor analysis to ensure competitive positioning within the CBD office market. • Prepare leasing proposals, business cases, and financial analyses for management approval. • Recommend pricing, lease structures, incentives, and commercial terms to enhance leasing competitiveness and profitability. • Develop strategies to increase asset attractiveness and marketability. Tenant Relationship Management • Serve as the primary relationship manager for all tenants occupying UOB-owned spaces. • Establish and maintain strong relationships with key tenant decision-makers and senior representatives. • Conduct regular tenant engagement sessions to understand business needs, future growth requirements, and workplace expectations. • Develop tenant retention programs aimed at improving lease renewal rates and long-term occupancy. • Act as the escalation point for strategic tenant matters and commercial discussions. • Partner with internal stakeholders to address tenant concerns and enhance overall tenant experience. Occupancy & Retention Management • Drive portfolio occupancy performance through proactive lease renewals and retention strategies. • Identify at-risk tenants and establish engagement plans to improve renewal outcomes. • Monitor lease expiry profiles and develop forward-looking leasing plans to minimize vacancy risks. • Maintain strong visibility of market demand, tenant movement trends, and emerging sector opportunities. • Develop strategic attraction plans targeting high-quality tenants aligned with the prestige of UOB Plaza. Stakeholder Management • Build strong partnerships with property consultants, leasing agencies, brokers, and occupier representatives. • Collaborate closely with Legal, Finance, Facilities Management, Procurement, Marketing, and Corporate Communications teams to support leasing and tenant engagement objectives. • Present leasing performance, occupancy trends, tenant insights, and strategic recommendations to senior management. • Represent UOB in leasing discussions, industry engagements, and tenant relationship forums. Portfolio Reporting & Governance • Monitor key leasing metrics including occupancy rates, lease renewals, rental income, tenant retention, and leasing pipeline performance. • Develop regular management reporting and portfolio dashboards. • Ensure lease administration activities comply with internal governance requirements and approval frameworks. • Maintain accurate tenant data, lease records, and occupancy information. Tenant Engagement & Community Building • Develop and implement a structured tenant engagement strategy for UOB (as appropriate). • Foster a strong tenant community through networking events, wellness programs, business engagement activities, and tenant appreciation initiatives. • Identify opportunities to create value-added experiences for tenants beyond the physical workspace. • Gather tenant feedback through surveys, focus groups, and regular engagement sessions. • Monitor tenant satisfaction levels and implement continuous improvement initiatives. • Promote UOB Plaza as a preferred workplace destination through meaningful tenant-centric programs and activities. • Collaborate with internal business units to explore opportunities for banking, wealth, sustainability, and business networking engagements with tenants. Leadership Responsibilities • Lead and develop leasing and tenant engagement teams. • Establish a customer-centric culture focused on service excellence and relationship management. • Drive collaboration across multiple stakeholder groups to deliver superior tenant outcomes. • Build organizational capability in leasing, customer experience, and tenant relationship management. Qualifications & Experience…