Director, Business Planning & Operations, Digital Sales, Asia Pacific

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Team Summary: The AP Digital Sales team is responsible for driving Visa's growth across digital-native clients, fintechs, issuers, payment platforms, and emerging payment ecosystems. The team partners with clients throughout their growth journey, helping them launch, scale, and optimize payment solutions using Visa's portfolio of products and services. The role works closely with Product, Client Services, Risk, Legal, Finance, and regional stakeholders to bring innovative payment solutions to market. What a Director, Business Planning & Operations, Digital Sales, AP does at Visa: The Director, Business Planning & Operations, Asia Pacific Digital Sales serves as the strategic operating partner for AP Digital Sales. The role turns regional growth priorities into one practical operating plan, with clear decisions, strong performance management and consistent execution across markets.   The Director connects strategy, territory and portfolio choices, capacity, performance, governance and transformation. The role owns how the business plans and operates , while specialist teams retain responsibility for their functional decisions and delivery .   Strategic Planning & Resource Optimization: • Act as a strategic advisor to the Head of AP Digital Sales . • Translate emerging and unpre dicted business issues into clear executive recommendations and action plans . • Lead annual and multi-year business planning for AP Digital Sales, translating regional and global priorities into actionable growth plans. • Drive territory design, account segmentation, coverage models, and resource allocation to maximize sales productivity and business impact. • Partner with Finance, Sales E xcellence , market BPO teams, and Digital Sales leaders hip team to align business priorities, investment decisions, and workforce planning. Business Performance Management & Executive Reporting: • Own the operating cadence for AP Digital Sales, including business reviews, QBRs, planning cycles, and leadership updates. • Monitor and analyze key performance metrics including revenue, pipeline, conversion, renewals, productivity, and strategic initiatives. • Deliver executive-level insights, identifying performance gaps, business risks, opportunities, and recommended actions. • Track critical initiatives and ensure execution through effective governance, accountability, and escalation management. Go-to-Market (GTM) Execution & Cross-Functional Leadership: • Partner across Sales, Demand Generation, Marketing, Mar ket Develop ment, Product, Client Success, Finance, Risk, and other stakeholders to drive and mo nitor Digital Sales growth initiatives. • Coordinate scalable sales programs, portfolio expansion strategies, renewal campaigns, and product adoption initiatives. • Establish clear operating processes and handoffs across the customer lifecycle, from lead generation through implementation and revenue realization. • Identify best practices and scale successful approaches across markets and business units. Operating Model, Transformation & AI Enablement: • Lead process improvement and operating model transformation initiatives to improve efficiency, scalability, and execution consistency. • Define business requirements for reporting, CRM workflows, automation, planning tools, and AI-driven solutions. • Drive data governance, reporting standards, and adoption of tools that support data-driven decision making. • Champion practical AI and automation opportunities to enhance planning, reporting, sales productivity, and operational effectiveness. What Success Looks Like: • Establishes a unified planning and operating framework across AP Digital Sales, with clear priorities, governance, accountability, and performance measures. • Ensures territory, portfolio, capacity, and investment decisions are data-driven and aligned across Digital Sales, Regional BPO, Finance, and market stakeholders. • Provides leadership with timely , actionable insights into business performance, pipeline health, execution risks, and growth opportunities to support informed decision-making. • Drives greater efficiency and scalability across sales motions through standardized processes, improved handoffs, and reduced operational friction. • Accelerates execution of strategic initiatives through strong governance, stakeholder alignment, clear ownership, and measurable business outcomes. • Enables Digital Sales teams to operate more effectively by leveraging data, technology, automation, and AI to improve planning, productivity, and business performance. Why this is important to Visa: This is a str ategi c leader ship posi tion that wi ll enable AP Digital Sales translate regional growth ambition s into clear operating plans, disciplined execution, and measurable business outcomes across Asia Pacific. By connecting strategy, territory design, performance management, governance, and transformation, the role enables Digital Sales teams to focus on the right opportunities, improve productivity, strengthen pipeline visibility, and scale more consistently across markets. For you , this is an opportunity to shape how a high-growth regional business operates at scale. They will influence strategic priorities, partner with senior stakeholders across Visa, drive smarter use of data, automation, and AI, and help build the operating rhythm that enables Vi…