IT Support Technician

Ready to play ? We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟 What is our culture like ? • Where decisions spark High-fives : Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs! 💪 Our game plan? Preserving the world together! 🌍🚀🏅 • Your career touchdowns : At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉 • Live for sports ? Now do it for a living : At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅 Your role as IT Support Technician Decathlon Singapore is currently seeking an experienced and dedicated IT Support Technician to join our team. As an IT Support Technician, you will play a crucial role in setting up and maintaining our systems and networks in our retail locations and back office setup. Responsibilities: • Provide technical support (onsite and offsite) for our retail locations and back office • Set up new IT devices and ensure their proper functioning • Maintain and upgrade existing systems and networks • Handle back-end processes for opening new stores • Manage inventory of IT devices • Coordinate and communicate with vendors • Evaluate and test hardware and software • Document IT processes • Be willing to travel to different locations for job tasks • Perform other ad-hoc IT tasks as required Working Hours: • Shift work Monday - Friday • Standby on weekends 9am - 10pm daily (Rotation) • Previous experience in a similar role • Excellent technical knowledge of IT systems, networks, and devices • Strong problem-solving skills and ability to troubleshoot technical issues • Ability to work independently and as part of a team • Excellent communication skills, both verbal and written • Customer service oriented with a professional attitude • Minimum Diploma in Information Technology or a related field • 💰 A remuneration That Grows With You: • Monthly bonuses, up to a whopping 10% of your base salary. • Dive into the opportunity to become a Shareholder and share in the success of our global family. • At the end of the year, reap the rewards of profit sharing based on the performances across the country. • 🚀 Climb the Career Ladder: • Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness. • Chart your course with internal career progression opportunities in both retail and our incredible support team. • 💸 Flexibility That Fits Your Lifestyle: • Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities; • 🛍️ Be the Ultimate Decathlon Insider: • Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶 • ❤️ Because We Care About You: • We've got your well-being covered with comprehensive medical and insurance coverage. • Flash that winning smile with dental benefits. • Keep your health in check with a health screening allowance. • For our female champions, enjoy maternity benefits designed just for you. • And when life throws curveballs, lean on our counseling sessions for support. • 🏋️‍♀️ Sports, Community, and Bonding: • Kick off those shoes and join in the sports fun after work or during store meetings. • Immerse yourself in a vibrant community of like-minded, sporty individuals just like you! At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉 By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy ( https://www.decathlon.sg/s/privacy-policy ) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.