Operations Manager - Securities Operations

Moomoo Singapore is a holistic wealth-tech platform building an intelligent investing ecosystem across its digital platform, physical experience stores and investor education community. Through the moomoo app, it provides everyday investors and professional clients with access to global markets, diverse investment products, advanced trading tools and AI-powered insights. Since launching in March 2021, Moomoo Singapore has evolved beyond an investing platform into a popular financial literacy resource and full-spectrum wealth platform, supporting investors from their first trade to managing sophisticated portfolios. It surpassed two million customers in Singapore in June 2026, with users spanning retail investors to private wealth and institutional clients. Moomoo Financial Singapore Pte. Ltd. is a subsidiary of Nasdaq-listed Futu Holdings Limited (Nasdaq: FUTU). The firm is regulated by the Monetary Authority of Singapore and holds a Capital Markets Services Licence (CMS101000) and Major Payment Institution Licence (PS20200617). It also has exempt financial adviser status and is authorised to provide Digital Payment Token services. Moomoo Trustee (Singapore) Pte. Ltd. is a licensed trust company, while Moomoo Singapore is a DP Clearing Member, SGX-ST Trading Member, and SGX-DT Trading and Clearing Member of Singapore Exchange. Operations Manager – Securities Operations Responsibilities Trade Settlement & Processing – Oversight & Governance • Review and manage the end-to-end trade settlement process across all asset classes (equities, fixed income, derivatives, funds), ensuring timely, accurate, and risk-controlled execution • Act as the escalation point for complex settlement failures, high-value discrepancies, and systemic issues • Manage relationships with brokers, custodians, clearing houses, and counterparties, negotiating service improvements and resolving escalated matters • Perform the daily reconciliation for trades, positions across internal systems and external custodians/depositories, ensuring completeness and accuracy • Review the resolution of significant discrepancies and breaks; establish root cause analysis processes to prevent recurrence • Propose and implement governance structures to track unresolved items, ensure timely escalation, and provide management visibility on operational risk exposure Asset Servicing – Operation Management • Ensure the accurate processing of all corporate action events including dividends, interest payments, stock splits, mergers, rights issues, and tender offers • Timely Review and approve notifications, election, and processing of corporate action events with zero tolerance for missed deadlines • Perform the reconciliation of corporate action entitlements with custodians and fund accountants, implementing exception-based reporting • Manage and streamline asset transfer processes, ensuring transactions are completed within stipulated timeframes and client expectations • Serve as the senior point of contact for internal and external stakeholders on complex operational inquiries and escalations Documentation, Reporting & Compliance • Establish and maintain a comprehensive documentation framework for all transactions, processes, and operational procedures • Ensure robust adherence to internal controls, policies, and standard operating procedures • Full compliance with all regulatory requirements and internal policies; act as the operational liaison for regulatory changes impacting settlement and operations • Lead or support internal and external audit engagements, ensuring timely provision of documentation, addressing findings, and implementing remediation plans • Own the production and delivery of regulatory and management reports, providing insightful commentary and recommendations to senior leadership • Lead or contribute to business continuity planning, disaster recovery exercises, and operational resilience initiatives System & Process Management – Transformation & Innovation • Perform and review daily operations across clearing and settlement systems, ensuring system stability, data integrity, and timely processing • Identify, prioritize, and lead process improvement and optimization initiatives to enhance operational efficiency, reduce risk, and lower cost • Drive and own new product launches, system implementations, and platform migrations from an operations perspective, including UAT coordination and sign-off • Champion the adoption of AI Agents, RPA, and workplace automation tools to transform operational workflows, reduce manual intervention, and improve scalability Requirements Education • Bachelor’s degree in finance, Accounting, Financial Engineering, Business Administration, or a related field Experience, Skills and Knowledge • Minimum 5 years of progressive experience in securities operations, trade settlements, or financial operations • Proven experience managing operations across equity, fixed income, and/or derivatives asset classes • Strong knowledge of the full trade lifecycle, settlement cycles (T+1, T+2), clearing processes, and market infrastructure (e.g., SWIFT, CCASS, DTC, Euroclear, CSD connectivity) • Deep expertise in Asset Servicing functions – corporate actions processing, asset transfer processing, income collection, etc. • Comprehensive understanding of financial markets, instruments, and regulatory frameworks (e.g, MAS guidelines, rules and regulations, SGX rules and regulations and other relevant local regulations) • Experience managing relationships with custodians, clearing houses, brokers, and external service providers Soft Skills • Strong Analytical thinking with the ability to execute the actionable plans • Superior communication and stakeholder management skills across all levels • Strong attention to detail and accuracy, with robust analytical and problem-solving skills • Ability to manage multiple priorities under pressure and meet tight deadlines • Proven a…