Digital & Business Development Manager

Company Overview Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf. Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the globe, and works with leading teams, organizations, and training facilities worldwide. Role Purpose Rapsodo is seeking a commercially driven Digital & Business Development Manager to help shape our digital and marketplace growth on a global stage — spanning key markets across Asia, Europe, and beyond — based in our Kuala Lumpur office. This role sits at the intersection of ecommerce execution and market development — owning performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, while also identifying and developing new commercial partnerships and channel opportunities in-market. You'll balance the discipline of marketplace operations with the outward-facing instincts of business development, translating global strategy into local execution and surfacing new growth opportunities as you go. Key Responsibilities 1. Commercial Ownership • Own revenue performance, margin contribution, and forecast accuracy across digital and marketplace platforms • Drive profitable growth while aligning with broader regional and global commercial strategies • Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations • Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach • Deliver clear, data-driven performance reporting across markets 2. Business Development & Partnerships • Identify and evaluate new distribution, retail, and channel partnership opportunities across International Markets • Build and manage relationships with regional distributors, retailers, and marketplace account teams • Support market entry and expansion efforts, including partner scoping and early-stage commercial negotiations • Feed market intelligence — competitor activity, partner opportunities, regional demand signals — back into broader International Markets strategy 3. Marketplace & Regional Strategy • Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc. • Collaborate cross-functionally to align marketplace plans with broader regional objectives • Integrate product launches, campaigns, and partnerships into execution • Provide feedback loops to the International Markets team on regional performance, customer insights, and market opportunities 4. Localization & Regional Adaptation • Translate global ecommerce and brand strategies into region-specific execution plans • Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics • Ensure cultural and language relevance across all customer touchpoints • Balance global consistency with local optimization — knowing when to standardize vs. localize • Continuously test, learn, and iterate strategies by region to drive performance improvements 5. Operational Excellence • Maintain listing health, compliance, and account standing across all platforms • Proactively manage risks including suppression, delistings, and policy violations • Align inventory planning with regional demand, lead times, and promotional calendars • Ensure advertising and promotional activity aligns with inventory realities 6. Conversion Optimization • Optimize listings, pricing, and promotions to improve conversion rates • Improve ratings, reviews, and overall brand presence within each platform • Ensure content consistency while adapting to local language and cultural expectations Role Qualifications • Bachelor's degree required • 7 years of experience across ecommerce/marketplace management and business development or partnerships, ideally in a role spanning both, with experience operating across multiple global markets • Experience managing multiple marketplaces (D2C websites + regional platforms preferred) • Track record of sourcing, negotiating, or managing commercial partnerships in-market • Demonstrated ownership of revenue and performance across digital channels • Familiarity with marketplace dynamics across global regions such as Asia and Europe • Strong analytical and problem-solving skills • Comfortable operating with ambiguity — this role spans two disciplines • Highly organized, detail-oriented, and outcome-focused