Business Analyst - GS26023

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency. We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation. We are searching for our next team members to join our growing team. If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you. This is a 12 months fixed term contract role. Potential to convert to permanent with good performance. What will you do? As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions. Your role involves understanding and analyzing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations. Requirement Gathering and Analysis: • Collaborate with stakeholders to elicit, document, and prioritize business requirements. • Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs. • Analyze and translate business requirements into functional specifications and user stories. Solution Design and Implementation: • Work with Design & Technical teams to design and validate solutions that meet business requirements. • Participate in testing and quality assurance activities to ensure that solutions are delivered as intended. • Support the implementation of new systems and processes, including user training and change management. Project Management Support: • Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities. • Facilitate communication between stakeholders, project managers, and development teams. • Monitor project progress and address any issues or risks that may arise. Data Analysis and Reporting: • Analyse data to identify trends, issues, and opportunities for process improvements. • Develop and deliver reports and presentations that provide actionable insights for decision-making. • Create and maintain documentation of business processes, systems, and workflows. Continuous Improvement: • Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations. • Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive. Domain Skills • Good understanding of IT systems, databases, and software development processes. • Development experience or knowledge of programming languages and concepts. • Experience with software and tools used for business analysis and documentation. Non-domain Skills • Strong analytical and problem-solving skills with the ability to think critically and strategically. • Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization. • Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties. • Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing). • Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable. Education and certification • Diploma/bachelor’s degree in computer science, Information Technology or related field. • CBAP or PMI-BA is a plus. Experience • 3 years of experience as a Business Analyst, Project Manager, Systems Analyst or in similar role. • Participated in medium to large scale project solutions delivery • Proven experience in acting as a liaison between external stakeholders and internal teams. • Experience in requirement gathering, data analysis, and solution design. • Background in software development or programming (e.g., experience with languages like Python, Java, .NET or JavaScript) is highly desirable. What do we offer in return? • Fun working environment • Employee Wellness Program • To work in Singapore Government Agencies projects • We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”) Why you'll love working with us? If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success. Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law. Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd. Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which incl…