Senior Executive Assistant, Zone Operations, PHCC(10286)

We are seeking proactive and detail-oriented individuals to provide operational and administrative support to Community Operations in delivering community-based programmes and services that promote healthy lifestyles and improve population health outcomes. Job Responsibilities Operations & Administration • Provide administrative support for the day-to-day operations of Community Care programmes and services. • Perform data entry, appointment scheduling and billing of services in a timely and accurate manner. • Maintain and update operational databases and systems in accordance with established guidelines. Staff Administration • Coordinate staff onboarding and offboarding activities, including access requests, equipment provisioning and account termination. • Ensure new hires receive the necessary access rights and equipment on their first day of work. • Ensure all access rights and equipment are recovered and terminated promptly upon staff departure. Customer Service & Enquiries • Manage and respond to enquiries received via phone calls and other communication channels. • Provide professional and timely assistance to residents, partners and internal stakeholders. Inventory & Logistics • Monitor and maintain inventory levels of consumables, equipment and operational supplies. • Coordinate procurement and replenishment to ensure operational readiness. Other Duties • Support community events and outreach activities as required. • Undertake any other duties and projects assigned by the supervisor. Requirements • Diploma in any discipline. • At least 2 years of relevant working experience in administration, operations or customer service. • Strong organisational skills with attention to detail and accuracy. • Self-motivated, resourceful and able to work independently as well as in a team. • Good interpersonal, written and verbal communication skills. • Proficient in Microsoft Office applications (Word, Excel and PowerPoint). • Comfortable working in a fast-paced environment and managing multiple priorities. • Able to support operational requirements on weekends and public holidays when required. Preferred Attributes • Experience in healthcare, community care or frontline operations would be advantageous. • Strong customer service orientation and stakeholder management skills. • Familiarity with administrative systems, scheduling and billing processes will be an added advantage.