Network Lead / Senior Network Engineer (Ref 26577)

Responsibilities Network Operations & Service Delivery • Lead the day-to-day management of enterprise network infrastructure across multiple locations, data centers, cloud environments, and remote workforce networks. • Ensure high availability, performance, and reliability of network services through proactive monitoring, maintenance, and continuous improvement initiatives. • Establish and maintain network operational standards, SOPs, technical documentation, and governance controls. • Lead major incident resolution and root cause analysis activities involving network outages and service degradations. • Drive continuous service improvement initiatives to improve network availability, user experience, and operational efficiency. Network Architecture & Transformation • Define and implement network architecture roadmap aligned with business and cybersecurity objectives. • Lead evaluation, design, and deployment of modern network technologies including: • SD-WAN • SASE • ZTNA • Cloud Networking • Network Segmentation • NAC Solutions • Secure Remote Access • Network Automation • Collaborate with Cybersecurity teams to strengthen network security posture through Zero Trust principles and defense-in-depth strategies. • Drive network modernization and transformation programs across enterprise and cloud environments. • Participate in technology evaluations, proof-of-concepts (POCs), and solution selection exercises. Network Security & Compliance • Ensure network security infrastructure is properly designed, configured, monitored, and maintained. • Collaborate with Security Operations, Governance, Risk, and Compliance teams to meet internal and regulatory requirements. • Ensure timely remediation of security vulnerabilities and network-related audit findings. • Support security investigations, incident response activities, and forensic reviews when required. Vendor & Service Provider Management • Manage relationships with network service providers, telecommunications operators, managed service providers, and technology vendors. • Oversee delivery and performance of external vendors • Establish and monitor service level agreements (SLAs), KPIs, and contractual obligations. • Conduct periodic vendor performance reviews and drive continuous service improvements. • Lead vendor selection, contract negotiations, and technology procurement exercises. Financial & Budget Management • Develop and manage annual network operational and capital expenditure budgets. • Forecast technology refresh requirements and multi-year investment roadmaps. • Identify opportunities for cost optimization and operational efficiency. Leadership & People Management • Lead, mentor, and develop a team of network engineers and technical specialists. • Assign resources effectively across BAU operations, projects, and strategic initiatives. Project & Resource Management • Plan and manage network-related projects from initiation through implementation. • Prioritize resources, workloads, and project deliverables based on business requirements. Operational Excellence & Automation • Drive adoption of network automation, orchestration, and Infrastructure-as-Code practices where applicable. • Identify opportunities to improve operational efficiency using AI-assisted monitoring, automation, and predictive analytics. • Implement proactive monitoring and health-check mechanisms to reduce outages and improve service reliability. • Lead problem management initiatives and lessons-learned reviews following service disruptions. Requirements • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or related discipline. • Minimum 10-15 years of progressive experience in enterprise networking and infrastructure operations. • At least 5 years in a leadership or team management role leading network engineers and technical specialists. • Proven experience managing large-scale enterprise network environments supporting multiple sites, data centers, cloud platforms, and remote users. • Demonstrated experience managing operational budgets, technology investments, and vendor contracts. • Experience leading network transformation initiatives involving SD-WAN, SASE, Cloud Networking, and Zero Trust technologies. • Experience managing managed service providers and telecommunications vendors. • Strong hands-on experience with: a) Network Infrastructure: Core Switching, Distribution Switching, Enterprise Routing, WAN Technologies, BGP, OSPF, MPLS b) Wireless Technologies: Wireless LAN Controllers, Enterprise Wireless Networks, Access Point Deployments, Wireless Troubleshooting and Optimization c) Security Technologies: Next Generation Firewalls, Network Segmentation, VPN Technologies, IDS/IPS, NAC Solutions, ZTNA Platforms, SASE Platforms d) Connectivity Services: MPLS Networks, SD-WAN, Internet Services, Cloud Connectivity, Direct Connect/ExpressRoute, Hybrid Network Architectures e) Cloud Networking: AWS Networking, Azure Networking, Google Cloud Computing Networking, Hybrid Cloud Connectivity, Network Security in Cloud Environments f) Monitoring & Management: SolarWinds, Network Monitoring Platforms, Capacity Planning, Network Performance Analysis, Traffic Analysis Tools • Possess one or more of the following certifications: CCNP, AWS Advanced Networking, Zscaler Certifications, Aruba Certifications Licence no: 12C6060