Store Manager (Retail) | East Region (Pasir Ris) | Up to $3,800/month + Benefits

Location: East Region – Pasir Ris Salary: Up to $3,800/month Employment Type: Full-Time Working Hours: Retail hours, including weekends and Public Holidays Company Benefits • 13th Month Bonus (AWS) • Annual Salary Increment • Monthly Sales Incentives • Comprehensive Hospitalisation & Medical Insurance • 14 Days Paid Annual Leave Job Responsibilities Store Operations Management • Manage the daily operations of the retail store , including opening and closing procedures, cash handling, inventory management, and maintaining store cleanliness and organisation. • Ensure smooth store operations while adhering to company policies, procedures, and service standards. • Monitor stock availability, conduct inventory checks, and support effective inventory management. Sales & Business Performance • Drive store sales performance by achieving sales targets and implementing strategies to improve revenue growth. • Analyse sales performance data, identify areas of improvement, and implement initiatives to maximise sales opportunities. • Monitor store expenses and recommend cost-control measures to enhance profitability. Team Leadership & Staff Management • Lead, coach, and motivate the retail sales team to achieve sales targets and deliver excellent customer service. • Conduct staff training, provide performance feedback, and support employee development. • Manage manpower planning, staff scheduling, and daily team operations. Customer Service Excellence • Ensure consistent delivery of high-quality customer service and a positive shopping experience. • Handle customer enquiries, feedback, and complaints professionally. • Build strong customer relationships and enhance customer loyalty through excellent service. Visual Merchandising & Store Presentation • Oversee product displays, visual merchandising, and store presentation according to company guidelines. • Ensure the store environment remains organised, attractive, and aligned with brand standards to maximise sales opportunities. Marketing & Promotions Support • Support the implementation of marketing campaigns, promotional activities, and in-store initiatives. • Monitor customer feedback and provide insights to management to improve store performance. Safety, Security & Compliance • Ensure compliance with store safety, security, and loss prevention procedures . • Implement measures to minimise stock loss and safeguard company assets. Stakeholder Management • Build and maintain positive relationships with customers, suppliers, and vendors. • Collaborate with internal teams to ensure smooth communication and efficient store operations. Job Requirements • Minimum GCE O-Level qualification ; Diploma/Degree in Business, Retail Management, or related disciplines is preferred. • Minimum 5 years of retail experience , with at least 3 years of experience managing a retail store . • Proven track record in achieving sales targets, managing KPIs, and driving store performance . • Strong understanding of retail operations, inventory management, manpower planning, and profitability management . • Excellent customer service and communication skills with the ability to handle customer enquiries and complaints professionally. • Strong leadership and people management skills with experience coaching and developing retail teams. • Good organisational, problem-solving, and decision-making skills. • Willing to work retail shifts, weekends, and Public Holidays . Preferred Experience: • Candidates with experience in optical retail, eyewear, luxury retail, fashion retail, or lifestyle retail will have an advantage. • Strong passion for sales, customer engagement, and delivering excellent customer experiences . 📩 Apply Now! Send your updated resume in MS Word format to: vanessa.chua@crew.sg Please include: • Current & Expected Salary • Availability / Earliest Start Date • Notice Period (if applicable) Only shortlisted candidates will be contacted. Vanessa Chua Peng Teng (R25158315) Recruitment Consultant CREW by HRnet | HRnet Ventures Pte Ltd EA Licence No.: 24C2435