Project Manager (Observability & Dynatrace) _Contract

• Lead planning, execution, and delivery of observability and monitoring projects. • Manage project scope, timelines, budgets, risks, dependencies, and stakeholder communications. • Drive Dynatrace implementation, onboarding, and observability adoption across technology domains. • Coordinate ServiceNow integrations including ITSM, Event Management, CMDB, and Service Mapping. • Establish governance frameworks, KPIs, reporting, and executive dashboards. • Manage vendors, cross-functional teams, and regional stakeholders. • Support change management, training, operational readiness, and transition-to-operations activities. • Ensure compliance with security, audit, and regulatory requirements. Requirements • Bachelor's Degree in IT, Computer Science, Engineering, Business, or related field. • 8+ years of IT experience with at least 5+ years in Project Management. • Proven experience delivering enterprise monitoring, observability, infrastructure, cloud, or IT operations projects. • Hands-on experience with Dynatrace , ServiceNow , or enterprise monitoring platforms. • Strong knowledge of ITSM, Incident Management, Event Management, Service Reliability, and Governance. • Experience working with cross-functional teams, vendors, and senior stakeholders. • Banking or financial services industry experience preferred. • Excellent leadership, communication, risk management, and stakeholder management skills.