Captain

- Location(s): CBD - Working Days: 6 days/week - Working Hours: 11am to 11pm (2 hrs break) Job Description & Requirements: - Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently. - Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback. - Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently. - Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering. - Monitor and control wastage and food costs to maintain profitability. - Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols. - Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues. We Offer: - Competitive salary and benefits package. (Salary package is based on role responsibilities and operational working requirements) - Opportunities for career advancement and skill development. - A dynamic and supportive work environment. - Staff discounts on meals. How to Apply: Sent your resume and a cover letter via this platform