Luxury Retail Customer Service Supervisor (Cabin Crew Manager)| $8000

✨ Luxury Retail Customer Service Supervisor | $8k Basic ✨ Ready to bring your premium service experience into the luxury retail industry ? We are looking for an experienced Customer Service Supervisor with strong leadership, exceptional service standards, and outstanding professional presence. 📍 Location: MBS 💰 Basic Salary: Up to $8,000 💎 Total Package: Attractive allowances + Commission + Performance 🕐 Working Hours: Retail hours / rostered schedule 🌟 Key Responsibilities • Deliver an exceptional and personalised customer experience in a luxury retail environment • Supervise and support the customer service team in maintaining high service standards • Handle customer feedback, enquiries, and complaints professionally and tactfully • Manage complex service situations and provide effective service recovery • Lead by example in professional grooming, communication, and customer engagement • Coach and guide team members to continuously improve service quality • Work closely with internal teams to ensure a seamless customer journey 💼 What We're Looking For • Around 8–10 years of relevant customer service, premium hospitality or cabin crew experience • Prior team-leading, supervisory or senior service experience preferred • Strong experience in complaint management and service recovery • Excellent communication, interpersonal and customer engagement skills • Professional presentation with strong service etiquette • Strong leadership skills with the ability to coach and support a customer-facing team • Candidates will be assessed based on relevant experience, skills and suitability for the role 💎 Why Join? ✨ Transition your premium hospitality experience into luxury retail ✨ Attractive remuneration package with allowances ✨ Potential to earn above $10,000 gross ✨ Supervisory-level opportunity in a premium customer service environment ✨ Opportunity to work with an established luxury brand 📩 Apply Now Submit your resume to 📧 Email: annabelle.koh@crew.sg 📱 WhatsApp : 86852564 Only shortlisted candidates will be notified. Annabelle Koh (R25158748) Hrnet Ventures Pte Ltd - Crew by Hrnet E.A.24C2435