Waiter/Waitress

Responsibilities • Greet and welcome customers in a friendly, professional, and courteous manner. • Attend to customers' needs promptly and ensure a pleasant dining experience. • Work closely and communicate effectively with service staff and kitchen personnel. • Refill sauce containers, condiments, utensils, and other service supplies. • Stock and maintain service stations and dining areas. • Prepare and serve hot and cold beverages. • Escort customers to their tables and assist with seating arrangements. • Support cashier duties by answering phone calls, taking reservations, and assisting with customer inquiries. • Welcome, seat, and thank customers upon arrival and departure. • Clear tables promptly and remove used dishes, glasses, and utensils for cleaning. • Stay informed about restaurant promotions, menu items, and special offers. • Maintain the cleanliness of dining and service areas, including performing housekeeping duties and disposing of waste. • Adhere to all food hygiene, safety standards, and restaurant policies. • Perform other duties assigned by supervisors as required. Competencies & Skills • Excellent customer service and interpersonal skills. • Strong commitment to customer satisfaction. • Ability to communicate effectively and work as part of a team. • Ability to clear tables, plates, glasses and maintain a clean dining environment. • Willingness to sweep, mop, and perform cleaning duties when necessary. • Good understanding of workplace safety and food hygiene practices. • Ability to multitask and work efficiently in a fast-paced environment. • Positive attitude, reliability, and strong work ethic. Requirements • Prior experience in food and beverage service is an advantage, but not essential. • Ability to work shifts, weekends, and public holidays. • Physically fit and able to stand for extended periods. • Basic communication and customer service skills. Located at Taiseng