Sales Executive

Company Overview: We are a growing company in the ACMV (Air Conditioning and Mechanical Ventilation) industry, providing reliable servicing and engineering solutions to our customers. As part of our expansion, we are looking for a proactive and customer-focused Sales Executive to develop sales opportunities and oversee the day-to-day coordination of our servicing operations. Benefit: • Working Days: Monday - Friday (staggered working hours available) • Performance Bonus & AWS • Flexible work-from-home arrangements, subject to job requirements and company policy • Company Incentive Trip & Bonding Activities • Medical Coverage with Panel Clinics Job Responsibilities: • Develop new business opportunities and maintain strong relationships with existing customers. • Respond promptly to customer enquiries and understand their servicing or project requirements. • Conduct follow-ups with customers on quotations, service recommendations, and outstanding proposals. • Prepare quotations, service proposals, presentations, and other sales documents. • Coordinate and oversee the daily scheduling of the servicing team. • Ensure service appointments, repair works, and customer requests are followed through promptly. • Work closely with technicians to obtain job updates and communicate progress to customers. • Handle customer feedback and resolve service-related matters professionally. • Liaise with suppliers to obtain product availability, pricing, and delivery information when required. • Maintain accurate records of customer enquiries, quotations, sales activities, and service jobs. • Support promotional activities and prepare simple marketing materials when required. • Provide regular updates to management on sales opportunities and servicing operations. Requirements: • Bachelor’s degree in Business Administration or a related discipline. • Previous experience in sales, customer service, service coordination, or a related role is preferred. • Experience in the air-conditioning, ACMV, M&E, engineering, or building-services industry will be an advantage. • Strong communication, customer-service, and follow-up skills. • Able to coordinate technicians and manage multiple customer requests effectively. • Self-motivated, organised, responsible, and able to work independently. • Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint. • Comfortable preparing quotations, proposals, and basic presentation materials.